Jaehee Bridal Atelier

I have been there 2 different times. And I have had the greatest experience both times. The employees there are so nice and welcoming. First time I had Bojana and now I work with Lisa!! Lisa is great... Sat me down and ask me what I wanted!! I found a dress within like 1 hour!! So happy!

I bought the most beautiful pink wedding gown by Allure. I wasn't that happy with my salesperson, she wouldn't let me browse other areas of the store because it's a higher price in the other section. She was also restricting how many I could try on. I would not recommend her. With that said, my seamstress, Luz, was wonderful. I couldn't ask for a better seamstress. She was professional and very patient with me. She tailored my dress and FOUR fittings later, I have my perfect dress. She made that dress look like it was made for me. I can't thank Luz enough. The dress was a hit and everyone wanted to know where I got it from and I recommended Jaehee.

I had a great experience at Jaehee Bridal last week. Ellen, the consultant who helped me, walked with me to the gowns and allowed me to choose the ones that I wanted to try while making some suggestions on gowns she thought I might like. I wound up purchasing my gown and veil here. Beautiful selection and great service. They allowed me to FaceTime with my mom who lives out of state which was great.

I was recently a bridesmaid in a wedding and we got our beautiful Amsale dresses from Jaehee. They ordered an 8 which was a little large on me but the seamstress started pinning and tucking and by the end of the first fitting is was looking wonderful. At this point the seamstress was also very nice and professional. My second and last fitting was scheduled by Jaehee employees for 2 weeks before the wedding. When the seamstress tried to zip the dress up it was like something out of a cartoon - if she could have put her foot on my back to get more traction to get the zipper up I believe she would have. After a lot of sucking in, pulling and pinching, it finally went up. Only problem was I couldn't breathe. When I did breathe the eye hook snapped. I expressed my concern then but she assured me (and why shouldn't I believe her?) that it would be fine and that the dress would "stretch."

Fast forward to the wedding day, 45 minutes before photos and no one could get the zipper up. The bride's aunt who is a seamstress had to be called in to rip the side open and re-stitch the dress by hand. Even still, the bra inserts, which I paid extra for, had to be taken out in the end.

Fast forward again to today when I went in to show them the dress. They had me put the dress on, the seamstress came in and immediately began pinning and detailing how she would fix it something I didn't ask for and didn't want (why would I want the same seamstress to "fix" it?) The first words out of her mouth were, "Were you ovulating?" which I found rude and crass. Yes, I understand why it was asked but really? Even if that had been the case it wouldn't have accounted for the insane, corset-like tightness of this dress. (Even after the bride's aunt had let it out a bit and taken out the inserts I couldn't take a full breath the entire evening.) The seamstress then claimed that the zipper went "right up no problem" at the time of the 2nd fitting. When I disputed her she raised an eyebrow, squinted her eyes, and pursed her lips at me before walking out. She never even looked at the dress off of me. I was then asked why the alteration appointment was made two weeks before the wedding not sooner with the insinuation that it was my fault so much time had passed and that was why the alterations were off.

End result was a rude seamstress who didn't even look at the dress thoroughly and left after I disagreed with her and a store that would rather their employees do more work for free than refund money already paid. I want to be very clear that Jessica (who mediated) was very nice throughout the process as were the rest of the staff pre-complaint (though I didn't have much interaction with them). That being said, with my wedding a year away I will not even consider Jaehee, nor will any of my friends who saw the entire debacle play out. (P.S. Each of the other bridesmaids who received alterations there (3) had similar issues - too tight, eye hooks busting on the day of the wedding, etc - albeit not to the same extent.

I had a wonderful experience at Jaehee Bridal. I arrived at my appointment a little early, but I was able to look through the bridal books and dresses they had available. My consultant, Ellen, was amazing! She was very attentive, took time to learn what I was looking for in a dress and even asked about my fiancée and wedding plans. Not only did she pick beautiful dresses for me to try on, she was very respectful of my budget. Although I went to Jaehee for a specific dress, she ensured I tried on a variety of styles to make sure I got the full experience on my first outing. Ellen was also great assisting me with trying on different hairpieces and providing insightful feedback. I ended up purchasing “My Dress” that day and received a discount on my dress and accessories! Thank you Ellen for making my experience so wonderful!