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Reviews to Jacobs Cab Service
There ok..some time they say the come.and they dont
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HORRIBLE HORRIBLE !I called & asked for a cab around 6:40.a.m. & they never came. In the process of calling them back to ask how much longer they were very Rude & kept hanging up the phone. So unprofessional! 8:30 a.m. look what comes trolling in front of the house, the CAB! NOPE I don't want it anymore. They need to go out of business or hire respectful people. Other than that they're just HORRIBLE
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It takes forever for the taxi to come. I was being patient but the taxi did not come for three hours. I got tired and I took the bus home. Worst taxi service ever!!! I wouldn't recommend it to anybody who want a taxi in Newark.
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The worst cab company I have ever used. They told me one price and then doubled it when it was time to pay. People in the office are rude as well. The worst cab experience ever. They charged me $100 to go 20mi and wiat for 20 mins. Do not call this place. By the looks of it they will not be around much longer anyways.
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Literally this taxi of service is why the taxi industry in being replaced by uber. Not only is it a cheaper alternative but the service that these people provide is completely unreliable. I had to call 4 f*#%ing times to get a cab that never came in no traffic, I know because I had time to look. According to google maps it should take approximately 8 minutes for the taxi service to reach my house including traffic. I called the service to ask where my driver has been spending his last 90 minutes and not only did he hang up on me twice but when I call back he asks for my phone number. When I tell him that I only called his unreliable service because I was late to work now (now even later) and that if that can't accommodate me I'll find a different service he welcomed me to go right ahead. They act like it makes no difference whether they arrive or not. I really hope that this company goes completely bankrupt. My advice bring your business somewhere else at least the other taxi services tell you that they won't be available for the next hour instead of giving you the bs of arriving in "10 to 15" minutes. Unacceptable, I'd walk before I call them again(probably get there faster too).
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