Rate and write a Review for J R Computer Doctor LLC
Reviews to J R Computer Doctor LLC
super helpful and friendly and reasonably priced. explained everything to me in a way even a novice like me could understand. they even stayed open a few minutes later to wait for me because I was running a little late. would highly recommend to everyone!
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do not bring your computer here! they are totally unprofessional. i left my computer there too long and they said they sold it. granted the store policy is they hold it for only 60 days. they called me once, claimed they called multiple times. when i finally went in to look for my computer i found it in their display for sale.i was willing to give them the money for the repair. but they would only sell it to me for double the repair price. they were completely unreasonable. they kept no records of the repair job. they changed their story with every question i asked. no one would admit to being the boss, after 2 employees at different times told me the third man was the owner. i so regret bringing my computer there. i should have heeded the warnings in the prior reviews and brought my computer to a reputable and legitimate place. please learn from my mistake and don't give these horrendous people your business.
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Took my laptop to them to get the charger port replaced, they were nice enough to fix it but handed me back a laptop that no longer had sound. Took it back to them to have the fix the issue they refused to acknowledge that they mistakenly damaged my hardware and fix it.
Just take your laptops to their manufacturer.
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They said my computer not being able to normal boot was a software issue. But when I changed the graphics card on it, it was working fine and could normal boot. They refused to acknowledged that it was really a hardware issue and that replacing the graphics card was the way to go.
Charged me $100 without fixing anything. Called them again and refused to help me at home and insisted to come over instead. NEVER let them fix custom built PCs, they can only fix Dell ones. Never coming back again. Waste of time, waste of money.
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During the past two years I have had several desktops and laptops repaired at least six times by Computer Doctor in Union, New Jersey. My experiences have been uniformly excellent!
They give free and accurate estimates which is remarkable.....most places charge up to $100.00, unless you have the repairs performed in their shop. They tackle all brands of computers, printers, and related equipment, and also make house calls!
The work is done at reasonable costs with good quality parts, and the repairs are done correctly the first time. The two computer technicians/engineers (both named George) are wonderfully competent and courteous. Due to high volume of repairs, they are rarely able to return your computer on the same day, unlike other companies. Perhaps that is a small area of improvement.
What more can you ask? You do not need to go to any other place. I recommend Computer Doctor very highly.
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