Island Auto Group

Very disappointing experience. Called about advertised car. Told to come on.in stock. By the time i got there out was somehow sold and driven away within hours.tried to sell me older car with more mileage for much more money.haggled down till acceptable price. Salesman, John, was great and making promises until he got my deposit. Then he ignored my calls and emails for days. Made a stink so another salesman did sell me vehicle without anything John promised. Also Told me car was promised to someone else After i left deposit. Not great experience at all

I'm reading some of these other reviews and I have to say that my experience was completely different. These guys were the best, never once did I feel like I was being talked into a car that I didn't want or couldn't afford. I am going back next week to get a car for my son and I know that I will have the exact same excellent treatment that I received. Well done guys!

I bought my brand new car from Island Mitsubishi last week and they are the absolute best! Cornelis was amazing, knowledgeable and extremely friendly. It was the complete opposite of the things I hate about car dealerships. They were so nice and not into the "high pressure sales" that most of us despise. I felt listened too, important and appreciated. They are the best dealership I have ever dealt with. It is so nice to have a good dealership here on Staten Island, I hate going into Brooklyn and New Jersey. If you are looking for a great experience in New York City look no further!!!!

Placed an order on a jeep in July. Today is December 14th. Still waiting. They think the car is in Baltimore since September. Don't bother calling their corporate number. They are a NIGHTMARE! Every couple of weeks I get a new eta. But they say the car is on its way. I'm calling B.S. on this dealership. I could have walked there and brought the jeep back to NY by now.

The absolute worst car buying experience.. everything you dislike about car dealers ask under one roof.. the big sales push is that they don't want you going across the bridge to Jersey.. fair enough.. looking to finance a motor vehicle with third row seating and ask wheel drive I found the hyundai sante fe se to be an ideal fit. A salesman by the name of Anthony C, seemed to be fair and understanding of my needs and negotiated with me a fair price for the vehicle. I was told I could pick up the car the next day but was later informed that the vehicle was not in stock.. I could pay more for a similar vehicle with extra options or hold off until the vehicle did come into stock.. two weeks later I was told the vehicle was still not in stock and that I should consider paying more for an upgraded car. I checked inventories and found the car I needed in Jersey went out and bought my car the same night. Island Hyundai gave me the run around for another week refusing to return the money I put down to put a hold on the vehicle they could not provide. When it's time to make a sale everyone in the show room us your best friend, when things aren't going their way they have no problem telling you where to go and how to get there.