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Reviews to Insomnia Cookies
One of 2 best places for cookies on the city!!
And open until the a.m.!
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The cookies were cold, broken and they did not send the full order. Leaving 5 of my cousins daughters friends without cookies at their sleepover party. I called the customer service line right after the man dropped off the supposed completed order and was told they would send the rest of the order. After waiting 57 min. I called again to ask for a refund on the missing items or for them to send the rest of the cookies and they refused. If I were you I would not order from them unless you plan on walking into the store. The store manager has no customer service capability and is completely rude based on what the phone rep told me was said. I will never order from them again.
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