Rate and write a Review for In Home Pet Services of Marine Park
Reviews to In Home Pet Services of Marine Park
I contacted this pet service on May 20th via email in preparation for a trip I'm taking on June 27th. I asked to have someone come to my house once a day to feed my cats and clean the litter box. 30 minutes/day of work in total. After my initial email, the owner Andrea responded quickly asking more for info. I sent it to her. 10 days passed and I didn't hear anything back so I emailed again on June 1st. The next day she replied that she did see my email and someone will get back to me by the end of the week. The end of the week as come, gone and now we're in the middle of the following week and I have not heard back from anyone!
When I found this company online early last year, I kept them in the back of my mind cause I loved that they operated in my neighborhood and seemed to be professional. Professional is not the impression I've gotten from them so far. I definitely will never reach out to them again for any sort of business. Now I have the owner's name in the back of mind so I can avoid all her business ventures in the future.
Thanks for nothing.
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I was very cautious when choosing the right service to walk my dog. I never used a dog walking service before and there was not much to choose from in my area. Well I am glad I chose Andrea and In Home Pet Services. I did do my homework and got references from some local vets (all great!), and then I had an in-home interview with Andrea and the potential dog walker. They really know and love dogs! My guy is a little bit of a handful at times but they are gentle and caring. All of my neighbors now love the walker and see how great she is with the pup! On top of that, I appreciate the professionalism of this company. There is a daily journal and a system in place for scheduling (which most of my friends from the city who pay a lot more do not get).
So if you are thinking about getting a dog walker and feel weird about trusting someone to your house and more importantly, your pet....try out this place. I never regret one minute of it (and hope to try some of their other services soon too so I can take a vacation without the little one).
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I planned a five day getaway recently and needed to find a pet sitter for my three cats. Boarding wasn't an option. Dropping them off with friends or family wasn't ideal, particularly since that act alone stressed out two of my cats badly. Having friends or family house/cat sit for us was beginning to be too much to ask. So searching the interwebs, I stumbled upon In Home Pet Services of Marine Park.
Let me say that my cats had the best time of their lives while I was on vacation. I think they were probably a little upset to see me walk in the door and not Colleen, who was our sitter.
Andrea, owner, runs a very professional and thorough operation. During our first meeting, Colleen and Andrea took a tour of the home and met the kitties who took to hiding. I thought to myself that this may not work out because my kitties are terrified of strangers. But Andrea and Colleen assured me that they'd give my cats love and time so a bond could be built. Then, Andrea took down copious notes from the basics to details I would never think to tell them. Both of them were so friendly and professional, they immediately put my mind at ease.
Colleen, our pet sitter, is the best. She kept me up to date with photos and texts. She left detailed notes in a daily journal, so when I got home, I knew what had transpired while I was gone. She truly loved and cared for my kitties in my absence. And like she said during our first meeting, all three of my kitties bonded with her. Again, I think they were a little upset that I walked in the door, and not Colleen.
I would use Andrea and Colleen again in a heartbeat. In Home Pet Services of Marine Park is a wonderful, professional, thoughtful, thorough and outstanding pet sitting service.
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