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Reviews to IHOP
Food was as good as always, my coffee tasted funny so the waitress gave me a new carafe that tasted fine, she was a doll so she got a nice tip (do people tip here? she seemed shocked) the bathroom was a disgrace with graffiti and a rather unusual paint job. The hostess appeared less than friendly with a very unproffessional attire. As I was leaving I noticed a crate and some trash in the lobby. I gave it 3 stars only because my family and I were full for the rest of the night.
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What horrible service. Dirty restaurant. And at the end I paid the whole bill because they were having trouble splitting it. It will be easier to split the bill for us than it would be for them....
Walked in and got seated fairly quickly. Then it took about 20 minutes for them to come and take any orders. They finally came and took food and drink orders at the same time. After they took the orders it took about 15 minutes to bring our drinks and they brought all 11 drinks on a tray and left them on our table to pass out and figure what each one was.
The food finally comes but for half the table. The rest was being made. Then all the pancakes were to be right out and it got to the point where we had to ask for them. We never got any refills of any sort even with empty cups sitting in front of us we were never offered a refill. There wasn't any silverware for half our party so when we asked the brought a pile of it and basically dropped it in the middle of the table. When we asked for the pancakes they never brought the guy brought them and literally threw them on the table and they slid across the table on the plates.
The whole time we were eating the employees were in the kitchen fighting and cussing because they had to clean the whole place tonight. And one of them was "f'in'" leaving because he had been there all day.
The carpets were so nasty and sticky that walking across them your feet stuck to them and you could hear your feet peeling off the floor as you took another step.
It wouldn't have done any good talking to the manager since she was right in the middle of everything and let it go on. She was standing around instead of helping her servers take orders and bring things to the tables or asking if we needed anything. Looking around the restaraunt all the customers looked disgusted with everything as well. I would have expected something more from them since it is located directly across from Rutgers University Hospital.
After being at IHOP for 1.5 hrs the woman comes by and asked if we were done and I said yes. We waited for the check to come and never did so we had to get up from the table and start heading to the door for her to finally bring the check. She was struggling with splitting it so I paid for it all so we could get out of there and we could figure it out later. I still left a tip even though I shouldn't have even paid for the meal.
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Food was good for IHOP. I know this may sound like an oxymoron: The server was nice, yet had no smiles & was completely uninterested in being at work... BUT he was good to us. He brought everything we needed. Thanks!
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Went on Father's day very disorganized. Bought my main breakfast, no pancakes. They came out about 5 minutes later. The pancakes were over cooked. The customer service, was not up to par. Not a good experience!
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Dale is a great waiter. Food is also good. Only problem is the smell of the place. It stunk I don't even know why I sat down to eat. The bathroom actually smelled better which is hella mixed up. But whatever
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