Hotel BPM Brooklyn

Nice room, great price. WiFi leaves a lot to be desired, but I spent very little time in my room when I wasn't sleeping.

To small and crowded
Lobby and staying areas where dirty
Extremely over price rooms
Very small rooms
Staff not nice

Cash was missing from my wallet, i reported it to the staff and they said the manager would have contacted me but I still couldnt get in touch with her.

Someone went in my room when i went to the lower lobby for breakfast one morning. Because the night before i didn't leave the room and the only thing i did was pay the food delivery guy.

After breakfast one of the staff entered rhe room while i was inside, and i never changed the sign on the door for room service (ever).

He apologised and said the sign was flipped. But what was weird is that he didnt knock and he didnt have a cleaning cart or and new linen. Later on during the day thats when i realized all my cash was missing.

The hotel was extremely competitively priced, which, for us, was the main reason behind our choosing this hotel. It is situated in Brooklyn, not near anything of particular note. However, it is only five minutes walk from 36th St. Metro station. It is then only 16 minutes to Times Square. Despite appearing to be a newly built hotel from the outside, it is relatively rundown and tired inside, though not excessively slow. Most of the fixtures and fittings are of low quality, but they were sufficient given the low price we paid. The included breakfast was adequate, as was the bed and air conditioning. The staff were mostly friendly, but lacked any real knowledge or motivation. There was an issue we had with lack of towels which was not resolved for our entire stay. We would stay again. In conclusion, a cheap, reasonable and comfortable hotel. Just don't expect luxury or fantastic service and you won't be disappointed.

I stayed here this weekend and it was horrible. The ac unit in my room was clearly broken, as the room was disgustingly hot, and I asked the 3 times to fix it or move me to another room. They kept sending up hotel staff to "fix" it (which means they all pushed some buttons on it and left) but it never actually got fixed so we spent 2 nights and 3 days in a highly uncomfortable state. Also, the book of hotel amenities and local places that was in the room had a room service menu in it. When I called down to order the girl acted like I was crazy and informed me they had no food or room service at the hotel. They do sell beverages, however they do not have an ice machine anywhere in the hotel! Come on, even a Motel 6 has an ice machine available! The bar mentioned on the website is not open any longer. Also, I booked a package that supposedly came with a bottle of wine. I had to ask for the bottle 3 times and it came up with no wine opener to open it and since the room was so hot it got warm in no time and with no ice to chill it, it ended up never getting drank. The room itself was pretty but the whole stay was just awful!