Holiday Inn New York-Soho

Outstanding customer service, clean room, great location, good food and bar, not many perks but none were expected for this price in NYC. Will definitely stay there, again.

Great view, clean room, and got a drink credit for the credit card mixup. Great location to soho, little Italy and China town!

Booked this hotel as I keep trying to find a hotel close to a client site. Had high hopes for the holiday inn based on location and name. Due to circumstances outside my control I had to cancel my trip. The agent informed me that it was nonrefundable but that they would contact the hotel for me to see if the management would refund my money or give me voucher for a future stay. After 5 phone calls, they were finally able to get the GM on the phone who refused a refund or a voucher. I just spent 900 dollars for an empty room. Ridiculous.