Hoboken University Medical Center

I've only been to this hospital three times. Once was for a broken nose. The other for a laceration which needed stitches. The third because I aggravated the stitches. Each time I was in and out quickly. The first two times, Staff was courteous and kind. On second visit when I was receiving the stitches my Doctor took the time to make sure I was properly numb before beginning. I opted for no pain medication. So maybe she was being extremely generous with the lidocaine. But I didn't feel anything. The stitches were done well.

However, on my third visit. I had a very similar experience described in the other reviews. Person taking insurance information was rude and had a bad attitude. The Doctor prescribed tramadol when I am allergic to morphine. I understand it gets busy. But I have been to this hospital several times. They have my file. It should be notated Morphine allergy and prescriptions done accordingly. Which is the only reason I am not giving them 5 stars. One experience out of three doesn't warrant a bad review.

The worst. I tried to get a certain kind of CAT scan there. Took me about three hours to make the appointment (the lady was so confused, rude, and unhelpful) three weeks in advance. Day of, took another 45 mins to process paperwork when I got there (at least that gentleman was nice). Then I waited. And waited. Two hours in (past my appointment time) I was told they didn't do my test. So I personally contacted my doctor and asked if they could do a different kind of test. My doctor said sure, I passed the information on to the reception, and they took my paperwork again. Then I waited again. An hour later, I asked for my paperwork back so I could leave. Their manager came out and informed me (again) that they couldn't do the test without a new script. So what was I waiting for??? I told him it didn't matter anymore, took my paper, and left.

Literally the worst. How did they even let me make an appointment for a test they didn't have? They wasted my entire day and didn't even really seem to care. They let me roast in the waiting room for going on FOUR HOURS before I decided I'd had enough. Don't ever go to this hospital.

Worst Hospital ever next to Palisades Medical Center.
RUDE STAFF, FROM PHYSICIANS TO SECURITY
Level of professionalism 0
Customer Service 0
Hospitality 0
Communication Skills 0

I suggested to a Nurse named Vanessa in the ER dept. that she should consider gastric bypass or lapband because she was overweight and she had security strap me to the bed because she was embarassed.

Worse hospital ever. My wife had a miscarriage and the doctor had to do an emergency c-section after 5 months of pregnancy. Right after she came out of surgery they wanted her to fill out the death certificate, they had no patience or sympathy. After that she got transfer to ICU and it got worse. The nurses named Marichelle, Alyssa and Andrea were so bad and sarcastic. My wife was in such pain that the her doctor order more pain killers and she lie to my face and said that the doctor didn't say that. But he said it to her right in front of me. She made it seem like the doctor was exaggerating. She has no compassion. I'm so disappointed. I never want to go back to that hospital. Aside from a handful of great nurses Edna from ICU and Laura from OB DE and Dr mckilkin. Everyone else didn't care enough. Im so disappointed I feel for all the other patients been neglected. Don't leave your family members alone. Keep an eye out.

This hospital operates like a MAFIA!
I went to the hospital twice for a minor infection in my ear. The first time , i wait for 20 min and the only treatment i received is a prescription of a medical liquid to dissolve the ear wax. The second time is one week later when i saw no improvements. This time they simply referred to another ear specialist hospital .
Guess what the fee is ? 11000$ !
And they are trying to persuade me to enroll some financial assistance program.
But i don't give a shit about this . Grab their bills and sue them on the court!