Rate and write a Review for Hoboken Nails & Spa
Reviews to Hoboken Nails & Spa
Worst nail experience of my life! I had to stop in Hoboken and needed to get my nails done that day so I chose this place. My nails are healthy and naturally long. I had gel powder on when I went in. They do not do gel powder which is not a big deal I said I would be fine with a regular UV gel but the lady (Nicole) could not understand what I was saying. After trying to explain to her for 15 minutes what I wanted she still didn't get it. The "manager" came over and tried to tell her what to do and she still didn't understand. I was frustrated at this point and wanted to leave but the lady wouldn't let me! She then left my old gel powder on and glued down the sides that were starting to lift up..........then she put UV gel on top!! They literally started to peal off 2 days later and on top of that my nails are ruined from the glue! I would have gone back to complain but I do not live close and didn't want to waste my time.
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They toke my money and did the whole thing even more
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The service I received here from the "manager" yesterday evening was disgusting. I entered the salon, sat down and told one of the ladies that I would like my gel nails filed down (not re-filled just filed) and for it to be painted with gel polish. Without even explaining to me she said "no we cant do that" despite the fact that I had it done the week before from another nail bar. I am from England so I have an accent, I don't know if she understood what i wanted but she didn't even give me a chance to explain before basically ordering me out for no reason. This was the Manager!! If she treats all her customers like that then I am so glad i did not spend any money here. I am just absolutely disgusted at the attitude she gave. She needs to go on a 'how to talk to customers course' . It a shame because I heard that this was a professional salon, i'll be telling my friends from here and abroad not to go here unless you wanted to be treated badly.
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I always have a good experience here. They do your nails very well and they are fast. Most of all I like that they have good hours and our open late. I usually get the Shellac here and I also like that you can add on things such as Parafin for a fairly inexpensive amount. I will say they have a lot of options on their menu, I have tried the spa pedicure, paraffin treatment, manicure, and shellac. All very good.
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A Google User
Reviewed August 27, 2009 21:45
- Excellent #100926
It's good place to get a quick mani and pedi.Staff was friendly and I got a good mani and pedi for a reasonable price.
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