Rate and write a Review for HiPoint Wireless Verizon Wireless Authorized Retailer
Reviews to HiPoint Wireless Verizon Wireless Authorized Retailer
one star for the males that work here that DO NOTHING and look unprofessional. five stars for the females who were not only pretty and had lovely smiles but provide outstanding customer service... Only go to this store when one of the two chicks is working..if not take the ride up to route 3.
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This place deserves the full five stars if the ladies that work here part time were full- time! it's a constant disappointment when dealing with the two new men that are here in the morning. Walked in today to make a payment, they told me to come back in the afternoon because the girls only work those hours... umh I didn't ask what time they worked I asked to make a payment. I left & came back when the girls were here, although they don't take credit card payments, Jessica who is the store manager apologized for the inconvenience I had earlier that day & called to make the payment FOR ME! Her customer service NEVER fails me! Thank you again Jessica.
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I hate to have to give this place a one star because the girls here provide an excellent(5 star) customer service! I would recommend going to this store ONLY if Jessica Rendon or Fatima Rivera are the ones helping you out! My one star however, is to the men that work here! So unprofessional! why are you wearing sandals & PJ pants? and why are you hanging out as if this was park! Not only is their appearance unprofessional so is their "not wanting to help" attitude! Again ask for the spanish girls that work here.
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They have no variety of phones to choose from. I kid you not, they have literally 4 phones to choose from and two iPhones for sale at this store. Only a single Samsung Galaxy S6. No other models of the Galaxy. Terrible terrible store. I'd rather take the half hour ride to get to the store on Rt3 they have a bigger selection there
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Came here looking for a factory charger after having problems with my phone and Jessica went above and beyond to solve my issues. This is now the only Verizon store I will ever go to.
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