Hilton New York Fashion District Chelsea

A really great hotel for the price and location. Clean rooms, comfortable beds, and food customer services. What else can you ask for.

I stay in a hotel in the city 2 or 3 weekends a month, and have stayed in many different hotels. I really liked this hotel. The staff was very receptive (thank you Skylar) and the room I had on the 18th floor was spotless and appeared to have been decorated the day before. The location is right in the middle of the city and convenient to anything you may want to see or do. I will make the Hilton Fashion District my go to hotel from now on. I plan on being a guest there again this weekend.

Good location in the heart of Chelsea, room is decent size. We are on 4th floor and do notice road noise. Staff have been helpful but I found it hard to get in touch with the hotel directly before we arrived so that was annoying. But cost and location are spot on for us.

First, clerk told me I was only booked for 1 queen bed. Receptionist said they no long had 2 bed rooms although I booked and was charged for it! Went to room checked my account, found email conformation and I booked 2 a week before! Talked to someone else who pulled my reservation and someone changed it in the computer but I still had all emails.She helped and found 2 beds. Stayed 1 night returned home and realized that all 5 of us that stayed in the room had BED BUG BITES! No parking used parking garage they recommended. Not only was my tablet stolen out of my car but also $10 in quarters. As a visitor I will never recommend this hotel to anyone ever! Horrible service!

Pros: Good location and nicely situated between midtown area and the village and other downtown locations. The staff were excellent and every employee I encountered was very happy and pleasant, something I associate with a healthy work environment behind the scenes. The rooms were NORMAL - they were clean and comfortable but not amazing. The roof top is okay, but not comparable to a place like The Jimmy. I was able to check in 2 hours early and out at 1230 so once again service was excellent.

Cons: The views out weren't that great and the street the hotel exits out on isn't a nice one. The room won't blow your mind, but don't forget what you are paying. The roof top wasn't impressive. The location was good but did require a short walk to subway.

Summary: Would definitely stay again due to good prices and stellar service.