Hilton Garden Inn New York/Staten Island

Everything was really great. Dinner and a show. Only complaint was they didn't plow their parking lot the morning of a snow storm and it was a bit of a pain to get out in time for check out.

Rat Pack at the Hilton was good although last year was better. They gotta get the old Marilyn Manson back! Staff were great, and the food at Alfonzo's was good too. They just need to keep that upscale atmosphere in their menu. As a designer I can tell they simply photocopied each size of their menu and printed it out double sided. Parts were cut off and the page was not centered on either side. As an upscale classy place I expect the menus to be better designed and not photocopied. The room was a very nice size, pillows were super comfortable. More than enough room and great lighting from the windows. Unfortunately there was a little mold where the tub and tiles meet and a folded over piece of duct tape wedged behind the photo frame in the bathroom. Simple things like this can be fixed up in a better way. All-in-all I had a great time, good food and a comfortable room to sleep in.

Is just a wonderful place to stay. The restaurant called lorenzos is excellent. The owners are just terrific. the staff is wonderful. it's 5 stars all around.

I did not stay at the hotel. I was taking a survey that gave me money. I apologize to anyone that is looking for a serious review. Hiltons have not been a bad franchise. i have not been to this particular one but the one in philadelphia is nice

The rooms are nice and the beds were very comfortable. The lobby was very nice as well but it was always very busy. My stay here went well and the service was OK. I have a family of four and there weren't enough towels for us all. I called guest services to ask for more and they didn't show up for an hour (until we had to call again.) I was under the impression when booking this room that there was a free shuttle service to and from the ferry running all the time. Turns out that you have to schedule this shuttle and it was rarely available during my stay, but I was staying on what seemed to be a busy weekend, so ir may not always be like that. Housekeeping did a fantastic job cleaning up and every member of the staff I have encountered was very courteous.