Harbor House Bed & Breakfast

My wife and I spent 5 nights here in late April, 2015. We loved it! It is a Victorian-style home with modernized bathrooms. It was clean and pleasant, and offered a continental breakfast. Our room had a close-up view of the Narrows and shipping traffic, with the Manhattan skyline in the background. We found it easy to bus to the (free) ferry terminal to get to the big city. Staten Island is much more laid back than the city and there are many small shops and restaurants within easy walking distance (or bus) of Harbor House. The best thing about the experience, however, was "Mo", the manager, who seems to wear many hats and still gives excellent personal attention to the travelers.

If I could give no stars OR NEGATIVE STARS I would.. this one star is super generous and only because of yelp . First, i will start by saying, my Fiance and I didn't even get a chance to stay here, so this review is only based on the horrible customer service. We accidentally double booked our weekend, as we were both trying to surprise each other. So he calls to see if he can change the date or cancel the room. The nasty manager tells him no, we can't change the date and if we want to cancel they will STILL charge us for both nights. So, rather than have him lose the money we decide to keep the plans and go. Fast forward a few hours and we call ahead to let them know we are on our way ( as this is customary for a B&B). The nasty manager tells us, well he decided re book our room with someone else, and switch our reservation to the following weekend. No call, no email or anything... mind you we are in the car, in route to this place!! At this point, my Fiance is now seething mad! Next weekend wont work for us, how dare you tell us NO, then change it on your own to the weekend that you see fit?!?!?!? Then, the rude manager proceeds to tell us that he's " doing us a favor because he didn't have to move it, he could have just kept our money".. UMM EXCUSE ME!!! The nerve of this place! First off this place looks like an absolute DUMP, it needs to be renovated, new bedding and a good hazmat suit to give it a scrub down!! The ONLY reasons we were even entertaining this place was because the Victorian house was sold out and the the views The Harbor House provides. Oh but it gets better...so as we are having this back and forth over the phone..nasty manager starts to raise his voice at me. I tell him , as calmly as possible, not to raise his voice as I am a woman, and i'm not disrespecting you. This JERK tells me " if you don't like it have your husband call me" and hangs up the phone!!! So not only did he TAKE OUR MONEY, give away our room and then re book us for the following weekend WITHOUT our consent, he adds insult to injury by disrespecting me over the phone and hanging up on me!! I have NEVER been so disrespected and treated so disgustingly by any establishment or company and its insane that there is no one to report his behavior!! Not only did he tell us he re booked our room and made the money back, but refused to give us our money back. I get it, all places have policies about changes and cancellations, but the way we were treated is unacceptable!!!! I will advise EVERYONE to stay away from this place by all accounts. DO NOT WASTE YOUR TIME MONEY ON THIS PLACE.

This is a beautiful spot overlooking the Hudson River. We had a room that looked out to the Manhatten sky line across the river, and to the lit up Verrazano Bridge at night! We ate breakfast on the front porch and watched a cruise ship sail past. View is stunning. Our room was extremely clean which is what I cared about the most. It was a quiet location to relax and even take a stroll at night. The house is in a very safe area. Naushad, the owner was extremely accommodating offering to get other items for breakfast if we had a specific diet, and even offered to drop us off at the free ferry that goes from Staten Island to Manhattan. Overall, I am so glad we stayed here and we will definitely be back.

I reserved a room for my father and 2 brothers.. when they got there, they could barely stand it! My brother said the room was a furnace, poorly kept, and the day bed was leaning - without anyone sitting on it. When they complained about the room, they refused to refund me the deposit of 1 night I paid in advance. DO NOT stay here if you want a good trip. We took them to the Comfort Inn instead!

My fiancé and I stayed there last weekend. The place is decent and we were overall happy. I just wish we knew about the up charge for AC rooms before we booked. It is $15-$20 more to get the AC in the rooms. Molly mentioned that the museum next door was closed, as they have an event that afternoon, but forgot to mention that there would be music playing till 11:30. I wish we knew about the disruptions and AC before we booked, however it was still a pleasant experience. She was really friendly and the neighborhood is ok. The view is amazing. It was a good price for NYC. Just make sure to ask her about events at the museum, amenities (shared bathroom), and AC.