Rate and write a Review for Gross Jerry DDS
Reviews to Gross Jerry DDS
I am a patient of Dr. Gross who has worked for him for several years. I do not have to comment about other reviews but when I see lies I must reply. Dr. Gross is a great dentist. He is quick, efficient, gentle and light handed. He incorporates many additional services into his treatment for which He asks nothing and patients do not even know it's happening. Many patients break appointments, come late or take 45 minutes to fill out patient forms that should take 5 minutes or less. This forces the office to run behind and eliminates some of the Doctor patient interaction. Patients think Insurance is an American Express card. It has limitations and restriction. When patients hear treatment is an uncovered service or a service is unlikely to be approved, it is interpreted as rudeness and insensitivity. They hate to hear about extractions but they do not want to pay for alternative treatment. Dr. Gross attempts to do a thorough cleaning not polishing on every patient. Bleeding is not a positive sign. If they resist thorough treatment or part of a procedure he will stop and then take a simpler approach which may be interpreted as a short cut. Residents of Paterson do not appreciate how lucky they are to have a Dr. Gross in their community.
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I take pride in rendering excellent care as quickly and efficiently as possible. I greet every patient but we are a busy office so we proceed to the exam and treatment as quickly as possible, Our staff is bilingual, and every patient is sent a six months recall card with a follow up phone call. Many times patient aspirations can not be met due to insurance limitations or finances and this is usually interpreted as rudeness or insensitivity. Remember that "healthy gums do no bleed".
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I had a terrible first experience and will never go again. First Dr. Gross just walked in and said hi and just went in starting in my mouth. He was removing some tartar and I felt like he was yanking my teeth and shredding my gums. I have never bled that much out of my mouth in my life. Then the cleaning he did lasted less than 30 seconds. No appointment to come back in 6 months or anything. No suggestions no anything. Will not be coming again.
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Dr. Gross is absolutely the only dentist I trust. He makes any process easy and as quick as possible. Lidocaine does not work for me, so he will help as much as possible. Ive been one of his patients for about two years now and he's the only Doctor I know will do it correctly. Definitely recommend him!
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A Google User
Reviewed July 22, 2011 17:39
- Terrible #82870
I would never recommend this dentist to anyone..the service is horrible. I went to get a tooth pulled out, I was welcomed in by his assistant who didn't speak a word of English followed by meeting him who didn't even have the decency of. Introducing himself he was so rude. If your about to have someone Yank a tooth out of your mouth you want to feel comforted and ok I got nothing. It even bothered him that I asked questions. Got my tooth pulled out he was out the room before I even got up...never again will I step foot there ever...
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