Great Neck Nissan

I loved everything about it..the attention they give u...they make u feel at home....they treat u like family and definitely make u feel and be comfortable..all car dealers should be like Nissan...especially the salesman who assisted us..his name is Ramon Marmol..very nice and comforting person..God bless people like Ramon Marmol...thank you

Went in to swap out the wheel locks because the original key was lost and the set needed to be replaced. We went into the dealership at around 9:00am and dropped off the keys to the service adviser. The waiting room had fresh breakfast and refreshments for us to enjoy as we please and the process was quick and effortless. We received a complementary car wash as well. We want to thank Alex Rodriguez for helping us schedule the appointment and resolving the issue extremely fast. Great Neck Nissan is the best!

I just want to recognize Peter Santo. Every time I go into Great Neck Nissan, Peter is amazing! Always helpful, kind, patient, explains everything - a real asset to Nissan!

Bringing my vehicle in to Great Neck Nissan for maintenance and service is always a positive experience. From seeing Pete, the Service Advisor, to chatting with the sales people, like Vinny and Sal, to having a cup of coffee and watching television in the nicely appointed waiting area, gives me a relaxed feeling of being among "family" and friends. And I know that my car is always gets the best service by their staff of trained mechanics.

Never going back! After waiting 20 minutes for the sale person who would be "right with you" (and standing by a locked Maxima on the lot), I found the salesman chatting with two people who were apparently not customers ("I'm gonna have to kick you guys out," he told them). The receptionist had to tell him that I'd been waiting. I was first told that he would show me a video of the car I was interested in (2016 Maxima). I told him I was not interested in the video, since I had already seen them online. After asking if I'd be interested in taking a test drive, he took my license, THEN PROCEEDED TO SIT DOWN WITH ANOTHER CUSTOMER (my license in hand). After giving him a few more minutes. I told him that I would be leaving, and would perhaps return when there were more sales people on the floor. Instead of apologizing and handing my license back, he argued that I would be next after one more person. He begrudgingly handed my license back. If this is the level of customer service at this dealership, I am not interested. To be held hostage by taking my drivers license is unacceptable.