I've been bringing my animals to GNAH for the past 20 years and can only rave about them. I'm a cat rescuer and have plenty experience from other animal hospitals for comparison.
PROS:
* They are open 7 days a week and there is rarely a wait.
* The doctors are EXCELLENT diagnosticians and healers.
* The doctors confer with each other over unusual cases. They foster a team approach and it's resulted in wonderful healing outcomes for many of my animals.
* They do NOT order excessive tests and inflate the bill. There have been countless times when I've asked for bloodwork or xrays and they told me I would be throwing away my money.
* They welcome feral cats and they provide the same great care that they would give sweet fluffy! They also give cats a chance to see if they can be handled before sedating a feral cat for examination. It's uncanny how often they have been successful with handling cats that I can't touch at home.
* Special mention about Dr. Rind. He is an amazing diagnostician. I've often asked for his "hunch" with regard to diagnosis or prognosis and to date, he's been 100% accurate. He also is the owner of the practice and has been VERY generous in every way to rescuers over the years.
* I've found the staff to be especially caring and compassionate... from the reception staff to the technicians to the veterinarians.
* Special mention about their technicians... they don't use brute force to hold animals... they tend to practice the idea that "less is more" and have a light touch unless more is needed. These technicians tend to be very knowledgeable and caring.
* They (everyone at this amazing facility) have made countless accommodations for my unusual requests and needs as a rescuer. They have been beyond generous and have saved the lives of countless animals that I have brought to them. Some have been quite challenging and they have met the challenges with grace and skill and compassion consistently through the years.
* I guess it's clear that I HIGHLY recommend this hospital.
CONS:
* The facility could use some modernizing... especially the boarding facilities. However, as someone mentioned previously, the quality of care is clearly more important.
* The fees appear to be consistent with the area. They are higher than some other places in Queens, but the quality of care is worth the few extra dollars.