Grand Auto Repair & Services

Awesome service...good looking owner

A nightmare for those wanting simple install work done their vehicles. The shop owner Edgar Sanchez Jr. tricks you by giving a verbal estimate that sounds too good to be true. I came back to pick up the car and half the parts that were supposed to be installed were not. He also goes ahead and charges the same price as earlier even though most of the parts were not installed as agreed. He also damaged my bolts on the wheel spacers as well as the hubcentric ring and claimed that it was another shop or myself who had done it.

He wrote me a bogus handwritten bill with no vehicle information or customer info on it with random numbers fabricated shorthandedly. I refused to pay and called the police which is when he has my car driven away by a non-worker to an unknown location and left me stranded for over 12 hours. The next day I called the police who arrived and forced him to let me inspect the vehicle before paying. My gopro camera and verizon flip phone were missing from my glove compartment.

Mr Sanchez Jr. also threatened physical harm on me while two of his friends were standing next to him at the shop while I was alone.

The mechanic did not know the difference between a check engine light and a tire pressure monitoring system light and Mr. Sanchez Jr. failed to provide proof that the workers were ASE certified.

This place is full lying and scamming individuals who cannot be trusted with your expensive investment that is your vehicle. Stay away by all means necessary.