Rate and write a Review for Gotham Wines & Liquors
Reviews to Gotham Wines & Liquors
Although the supply of wine and liquor was expansive and all moderate sized. The customer service was horrendous, specifically the cashiers. I was given the most abhorrent attitude, one was even on her phone. I went to another nearby Liquor store where they had arround the same amount of liquor and different sizes. I believe they're called "Western's"?
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Costas, the store manager, just hung up the phone on me.
Have been shopping there for years, & spend a lot of money reordering each month.
When i called to tell Costas i was unhappy about calling last wk to place another order, & being advised by the sales person that he would call me back that they were very busy, yet didn't, he spent 10 minutes in defense how busy everyone was & what a small store they were. I responded that he might simply apologize & offer how he could help me. With that, he hung up the phone on me.
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This is a great great store. The staff are always helpful and make just the right suggestions. I consider myself lucky to have them so nearby.
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Really helpful staff and a pretty decent selection of wines/liquors. If you need kosher wines, they've definitely got a good selection of those -- but their prices are a bit higher than you'd pay in other neighborhoods.
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This is a great wine and liquor store, and a two for one value! First, there is the owner Charlie. Then there is Costas the manager. You will not find more knowledgeable people in the industry. They give great service. Back that up with the fact that you will not find better pricing and you have a complete, total, mature business doing a great job at very reasonable prices. Like I said, a two for one value.
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