Goodyear Kem Auto Center

They provided good service and fast service. Pricing is a little high but the wait is low

I have been using Kem/Goodyear Autocenter for many years. As a born and raised Brooklynlite I have many choices when it comes to having my car fixed. I choose to continue to use Kem/Goodyear because every single repair I've done with them has never needed to be fixed a second time. To me that is the sign of a shop that knows what they're doing. The owner Moe has always given me an excellent price and when I've compared their prices with friends who have had similar work done at other repair centers, I know I'm getting a great value for my dollar. What stands out most to me is the many times I've gone in for something that ended up being minor, such as having a blown fuse or when I heard a funny noise coming from under my car which ended up being a loose mudflap rubbing on the wheel. These times Moe took care of me and said "no charge" because it was something so minor. With so many places trying to get every dollar out of every customer, it's a breath of fresh air to be taken care of and told "no charge". It makes me appreciate the fact that they appreciate me as a customer and are looking to develop an ongoing relationship with me and not trying to get every dollar out of my wallet. Lastly I have to say that the mechanics working for them have been friendly and have answered all my questions without making me feel awkward or intimidated. It's nice to feel that it's ok to ask anything I want because in my past experiences with other shops I've felt like I was spoken down to and that's not the way to treat any customer in any business. So if you're looking for a repair shop in Brooklyn give Kem/Goodyear a try and I think you'll be like me and be very happy with the service you receive, the value you get for your dollar and the end result when your car is returned to you.

I went to kem auto center because of a noise in the front of the car i couldn't take the sound any longer. They put my car on the lift and found that the suspension bushings were shot. they replaced my control arm,sway bar bushings well below the estimated cost. The owner Moe and his son kieth took care of me as well as the mechanics. The service and work was great and would recommend this repair shop to everybody i know Thanks again.

this is in response to the review made by Mykhailo Tkach.
we at KEM AUTO CENTER performed a rotate tire service at the charge $19.95 which is a normal rate to be charged! what is really this customers review complaint? (people usually pay services rendered and tip is up to customer discretion) a rotation of tires is not a job that is paid by tips!

in response to Ray L...what additional charges were issued? could it be that there were other problems with your vehicle that you werent aware of? please be more specific

in response to DIANE she called us over the phone wanting to know if we would honor the goodyear coupon ad for oil change so i said to her please read off what it shows due to the fact that if the car has a cartridge OIL filter its extra because the part is more expensive and harder to install and not at any time did she mention did it show tire rotation and this coupon was read through goodyear on her android phone device. we treated her with respect and performed the services she asked for and almost close to cloing time she tried to show me other goodyear coupons which had tire rotation among it but it was also for $5 additional which customer did not want to pay! we feel that we did nothing wrong except give her what she wanted and good service! what business she has with corporate stores i did not call them to verify but it really doesnt matter. As far as her tpms system she never mentioned to us that she wanted us to check it outand she came at a time where the shop wouldve been closing at the time that we finsihed the service.

Do not come to this store if you have a GoodYear coupon. I wish I went to a corporate GoodYear. If you can, go to the Rockaway Turnpike store in Lawrence, NY.
They would not give me the tire rotation included in my coupon and charged me extra for my cartridge. The owner is pretty argumentative. They didn't even check my tire pressure. I've never left an oil change place so unhappy. My PSI is completely off. Since I've owned the car, this is my first time being charged these fees. I will not be returning.