I originally went this to store to have a virus removed from my desktop. This owner seemed to be very nice in explaining what he would do and what the problem was. After a week, he could not start or get the computer working, so he had to change the drive and gave me my old drive. I asked if I could get someone else to get my pictures and documents off the drive, he said yes. After taking it back home I discovered another problem with the computer, which I did not have before, so I bought the cpu back to him. He them informed me that it was not enough memory. I asked could he get more memory for me, he said yes, by buying a new ram. I paid for the new ram. Finally took it home and had a true expert check out the computer (wish I knew him before I took my computer to GO Computers). First, the gentleman, who is the true professional informed me that there was nothing on the drive, the same drive that GO Computer said was my drive, from my computer. Then my professional proceeded to tell me that there was very memory on the "new" ram.
So GO Computer gave me the "bogus" or wrong drive and also the so called "new ram" had very little memory (if indeed it was new).
Whatever you do, RUN!! to another computer store or call the Geek Squad, anyone else, but GO Computers, unless you like being ripped off for your money!!