Rate and write a Review for Glitz Lash & Brow Studio- Eyelash Extensions And Brow Bar
Reviews to Glitz Lash & Brow Studio- Eyelash Extensions And Brow Bar
Terrible customer service!!! RECEPTIONIST PASSES YOU OFF TO BOOK ONLINE AND NO ONE RESPONDS!!! You just get cancelled appointment request emails without ANY explanation!!!!! I was a client for YEARS and wasn't even provided a PHONE CALL! Merely kept cancelling every requested online booking with the staff and FINALLY sent an email that they "aren't taking new clients!" HORRIBLE WAY TO RUN A BUSINESS!!!! Who cares about the quality if they don't take the time to retain long term clients and treat you with respect!!!!
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I heard about eyebrow sculpting and I was very interested in getting it done. I came across Glitz Lash while doing some searching for the right place to get eyebrow sculpting done. Since it had great reviews I was convinced this would be the right place, I just needed a little more information on the procedure. I called but the girl who answered had no idea how to answer my questions and kept putting me on hold. I understand she may not have had the answers to my questions but she just had no customer service skills which was a real turn off. Then she tells me the lady that does eyebrow sculpting isn't there and that this is new to them, again another turn off. When I told her I wasn't interested she just hung up on me, not only was that the third turn off with my customer service experience but it was also absolutely rude. I was definitely hoping for a better experience with Glitz Lash.
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I love the lashes I got at Glitz lash & brow! The salon is comfortable and very clean and the girls that work here are extremely talented and professional. Ally did my lashes for my wedding and I love how natural and full they look. Definitely worth the money! I highly recommend this lash salon if you're looking for a beautiful set of lashes!
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Service is out of this world and you can tell everyone here knows their craft well. My lashes came out AMAZING and you truly get the feel of being taken cared of. You are not just another customer when you walk in. You truly get that individual attention that is so lacking these days.
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Very friendly staff that is driven by customer satisfaction.. There's a feeling of home when you walk into the doors, because of how welcoming the staff is. They make each appointment feel individualized and not like the usual rush of business in their field. Bonus of it all is that my brows and lashes came out amazing !! Best lash and brow bar I've ever had the pleasure of going to!
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