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Reviews to Geeks on Wheels
Worst experience I've ever had with any computer repair service!
-was recommended through a friend who asked me to request a specific tech, didn't matter. Poor service, no call back once I questioned the repair price, and she repeatedly tried to "put me" into a new computer...even though I again repeatedly told them a new one was out of the question at that time. Another week went by with no response after she told me she would review the bill and see what she could do.
Left messages, no answer until I called once again and was then emailed the same quote that was initially sent two and half weeks prior... which was well over 500.00. For a memory stick and a hard drive? One particular part was hugely inflated, even for computer repairs... and again it was reiterated for a third time to go for 800.00+ for a new one!
-declined service/picked up my computer a few days later and it was completely inoperable, a far worse condition then how it was brought in...
I contacted them about the fact the computer was completely fried and of course...NO RESPONSE!!
So go there with deep pockets and be prepared to buy a new computer...
BTW, the service techs did seem to be nice, friendly but the woman at the desk was the antithesis of warm and fuzzy and she was the one I directly had to deal with...unfortunately.
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For those of us who are not precisely geek material, Geeks-on-Wheels is a veritable
godsend. Can there be anybody more welcome to your home or office when you
are despairingly contemplating the rebellious electronic wonder on your desk?
I recently enlisted the help of Geeks-on-Wheels. I was impressed and grateful for
the advise, assistance and efficiency. I felt that the two persons I directly dealt
with - Bernadette and Ben - had become friends I could rely on. Thanks for the
peace of mind.
Rene Prochelle
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The best there is! When your data is at risk, or you're wasting valuable "down-time", Geeks on Wheels are the professionals to call. Their highly skilled technicians come to your home or business, and get you back to work safely and efficiently. They also offer remote services over the phone, and perform repairs in their office. The prices are reasonable, and always worth it. Giive them a call today.
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A Google User
Reviewed September 14, 2011 17:00
- Excellent #90881
I have used a number of online or manufacturers' computer support services but none can compare to the excellent service provided by Geeks on Wheels. Recently, my screen stopped working on my Dell 1525 Inspiron laptop. I contacted Geeks on Wheels and dropped off the pc for them to diagnose. I received a call back from a Tech the next day with a clear diagnosis that the screen hardware did need to be replaced. they asked for my Dell Customer number at that time to see if the PC was still covered by a Hardware Warranty. The Tech contacted Dell and found out the hardware was covered so I only needed to pay a service charge. The fact that Geeks on Wheels handled all this directly with Dell without my needing to get involved made the whole process seamless. The parts were expressed to Geeks and I had then computer the within 5 business days of my dropping it off. The quality of the screen is far superior to what it was previously and I am attributing that to the quality of the installation and fine tuned adjustments to the pc that was done during the servicing. I will continue to only utilize Geeks on Wheels in the future. On last observation is that everyone I spoke with from the office manager to the Tech was extremely personable and helpful.
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A Google User
Reviewed August 16, 2011 19:20
- Excellent #90880
Dylan helped me recover data from a failing Mac hard drive and place it on a new one. At one point, I thought I had lost all my photos--but Dylan figured out a way to recover them. Fast, professional, competent, reasonably priced. I highly recommend them.
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