Garden State Auto Body

I'm currently in the process of a repair with these clowns. They quoted me on a date of completion and then don't update you. I called them 2 times already asking for an update and aparently "Jr." is on break and he will call you back when he gets back. It has been two days since JR. went on break and hasnt been back if what theyre telling me is the truth, WHICH ITS NOT (note the sarcasm). I called back today asking to speak to him and of course he's busy on another line and just yelled out that the car will be done a week later than origionally quoted which was only 5 days. It was not a large repair.

I'm concerned for the safety and quality of the repair being done to my vehicle and these people are nonresponsive. BEWARE. DO NOT LET THE NICE LOBBY AND KIND WORDS THEY SAY FOOL YOU. THEY ARE ALL TALK WITH NO DELIVERABLES. I was warned by a few friends about this place but didn't listen and now i will have to be stuck with them. I dont want anyone else to have to experience this kind of unprofessional work ethic. AVOID AT ALL COSTS.

I got my car fixed 3 years ago, but writing the review now because i still remember. They make you sign a paper saying that they don't guraantee when the car will be repaired and given back and that they are not responsible for rental expense. I thought it was just to cover their ass from unexpected rental expense. But they mean when they say they don't give any time line. It takes VERY LONG time and they are very rude.

My experience with Garden State Auto Body was as pleasant as can be (under the given circumstances of course). My car was side-swiped while parked, but the repair process was quick and seamless. From getting an estimate, to the repair, to the customer service interactions, everything was superb. They even renegotiated with the insurance company on my behalf when they noticed damage that the insurance adjuster had not.

Unfortunately my wife's car was hit just yesterday, but I rest assured knowing the quality of work and customer care that Garden State Auto Body works with.

I loved working with Garden State Auto body. Outstanding workmanship and customer service.
I had my car in to the shop twice because of two different accidents, both times I was treated with respect and honesty. My first accident I was tboned and in the hospital for months, Garden state went above and beyond to help my family and I with getting the car fixed properly and ready for me when I got home. The second time I got rear ended and they were great again. Kept me up to date with the work and delivered me my truck fixed properly.
HIGHLY recommended

IS THIS AUTO SHOP INSURANCE COMAPANY??
I GOT MY CAR CRASH AND MY BMW DEALER TOLD ME TO GO.
I MADE A SCHEDULE
I WAITED TWO WEEKS FOR AN APPOINTMENT (TWO WEEKS FOR APPOINTMENT??? FOR WHAT??)
AND ON DAY I VISITED CLERK LADY WAS GIVING ME HARD TIME ABOUT MY INSURANCE AND GETTING MY CAR FIX.
I DO NOT REALLY CARE HOW MUCH IT COST TO FIX CAR. I RATHER PREFRE FIXING AS NEW CONDITION. BUT LADY IN THIS STORE TALKING LIKE INSURANCE COMPANY PEOEPLE LIKE THEY WILL ONLY FOLLOW ESTMATE INPECTION OUTLINE. SO I ASKED FOR FEW MORE CHECK UP, ( I WOULD PAY IF I HAVE TO PAY) BUT THEY WERE KEEP MENTIONING THEY WOULD NOT CHECK OVER THE ESTIMATE,
AND KEEP MENTIONING ABOUT MONEY!!!!!
I AM THE CUSTOMER! AND I WILL PAY!!!!
BUT WHY KEEP MENTIONING ABOUT INSURANCE COMPANY AND WORRY ABOUT THIER PAYMENT??
ARE YOU INSURANCE COMPANY??????
ALL I CARE ABOUT WAS GETTING MY CAR FIX AS GOOD CONDITION!!!! U SHOULDN'T CARE HOW MUCH INSURANCE PAY!!