Rate and write a Review for Galactic Tiles Inc
Reviews to Galactic Tiles Inc
I actually found this company while driving on the BQE. They have a billboard just right above the showroom. I believe it's EXIT 23 39ST. Before walking into the showroom, the bright chandelier already caught my eyes. There are many varieties of chandelier whether for big kitchens or small bathrooms. I was greeted by a young gentlemen name Dennis. He was very attentive though i just needed a small amount of tiles to remodel a small bathroom in my basement, He took his time and showed me what i was looking for within my budget. I also found out they do kitchen cabinets with the drawings drawn for you. Surprisingly a small company will do this for you. And with the new floor upstairs selling shower panels and faucets, I think this is a one-stop deal if you want to remodel your house! I got my order within the week! Super fast and great service!! Thank you Galactic Tiles!
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A Google User
Reviewed May 8, 2012 21:16
- Excellent #14240
Yesterday, my girlfriend and I went to shop at Costco and as we were leaving she noticed there was this tile store across the street.
She mentioned to me that her parents wanted to remodel their kitchen and wanted to more information.
My cold cuts were in the trunk but upon seeing her enthusiasm and despite my reluctance, I gave in. what can I say? I'm a sucker for love. Once we walked in my eyes were affixed on the showroom space. Contrary to my presumptions, the store being located under the ol' BQE, it was spacious, clean, simple and elegant at the same time. We were greeted by the salesperson Timmy, Tommy or something of the sort. Offhandedly, I told the guy were just browsing and the salesperson seemingly undiscouraged by my remark. He began making small talk and proceeded to answer all of my gf's questions. He sounded eager to extend his knowledge on interior decor. The manager Mike was there also, he gave me his card and was kind enough to show us around even though he knew were weren't there to buying anything. We were there for almost a full hour and not once was I subjected to a bit of sales pressure. All in all, she found exactly all that she was searching for and my experience was pleasant and insightful. Upon leaving, my girlfriend was also provided with some samples for her parents. There aren't many businesses like this anymore, to walk into a place and browse and willingly want to come back, based solely on customer service alone. According to her, we will definitely be back. When we finally arrived home, I had my sandwich made and served to me with a pickle and a cold beer. Win-win.
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A Google User
Reviewed May 7, 2012 20:25
- Excellent #14237
We were doing some remodeling for our kitchen and a friend recommended Galactic Tiles since she was very satisfy with their products and service. I had an idea to what I wanted but needed help narrowing it down. I walk into the showroom and was very impressed. It was very big, very organized and a huge selections of tiles. Everything was very easy to navigate and not at all clutter (some showrooms we've been to were so unorganized that we couldn't even walk through it). We were greeted by Tommy and right away he asked the right questions and show me exactly what I was looking for. He worked around our budget, not pushy at all, and didn't try to sell us something more expensive just so he can make a bigger sales. He was also very patient with all my questions and I asked A LOT. Once we had our selection of the cabinets he went ahead and did a custom design on the computer for us, how convenient was that? It definitely helped us visualize the result. Overall we couldn't be happier with the service and product. I've been telling my friends all about Galactic. Will definitely come back in the future!
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A Google User
Reviewed March 5, 2012 17:10
- Excellent #14239
Upon renovating my house, I was recommended to go to this tile place in 3rd ave called galactic tiles and was told it couldn't be missed because it was across the street from Costco. I had searched many places to have all the tiling i needed from bathroom walls, flooring, countertops, outside foyer to kitchen cabinets and fortunately for us we found all of this right in Galactic tiles.
They have a really beautiful and varied selection which my wife and i was immediately impressed and the knowledge the staff had was excellent and super friendly. They all seem to know what they were talking about unlike the huge super stores like Home Depot or Lowes where they hardly know anything they are selling. It was even more helpful, that they follow up with trends and see what your style leans towards to give me advice and recommendation. We actually followed all their suggestions and got a great price for all the stuff we bought! Our house is beautiful and received uncountable amount of compliments with the choices and materials used. Would definitely recommend to at least check them out and meet the staff.
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A Google User
Reviewed February 1, 2012 19:26
- Excellent #14238
Great selections, price and customer service! They were referred to me by my friend who used them before. Can I just say thank god for small businesses and not mega stores! Instead of getting no service and wrong info at stores like Home Depot and Lowes. Galactic gave us great customer service, helpful in suggesting stuff but not pushy at all.
We were only going to get kitchen tiles at first, we ended up getting all our kitchen cabinets, counter tops, bathroom tiles and everything else we needed from them. At the end of the day, if you are going to spend money renovating, you want to get good quality products and not get cookie cutter designs from the big box stores. And it's always better to work with nice people.
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