Furniture Mattress Factory

The worst placeee ever ! Was told my delivery would come the next day. I called that day and they tolld me that it would arrive between 2 and never arrived. I want my money back and im not accepting store credit ! They think they can just jerk people .. not over here !

VERY RUDE and UNPROFESIONAL!!!
I completely agree with the comment below from kiki t!!!
I suffered from similar problems with her.
The manager whose name is Lourdes, should be described as very RUDE and UNPROFESSIONAL.
She said the delivery should be between 11 and 12 o'clock next day. On the day, I was waiting for it and it didn't come. So, I called her and she was very arrogant, never apologize, and saying "you gotta be wait, you gotta be wait, its gonna be soon, okay? bye." VERY RUDE! so I called again and she said "its gonna be until 1'o clock okay? wait. bye." VERY RUDE! but the delivery was not made even until 2'o clock. I called her again but she didn't answer. UNBELIEVABLE! The delivery was made on 2:20pm. I was totlly upset because I was not able to commute to my work because of this. Lost my money from work, time, and my credibility was scratched. I was suppossed to pay to deliverer $100 because it was the rest amount of full price, while $400 was made yesterday. I denied to pay $100 because of my LOST and her very UNPROFESSIONALISM with RUDENESS. Its not about the money. So I had argument on the phone. However, she never listen to me but only pitch out her words and just hang up the phone in the middle of conversation. VERY RUDE. Never listen. No conversation. Never apologize for her fault, which is not keeping it on time and being very rude. I paid the rest $100 finally to the deliverer to send it to her and got the furniture because I was not interested in the money but only in her attitude and her sincere apology, which NEVER HAPPENED. NEVER NEVER NEVER do a business with this store. You will lose your time and temper beyond other stuffs.

AVOID THIS PLACE!! I came here upon moving from a different state and placed my order to be delivered next day. The manager was helpful and seemed reliable so I was confident my goods would arrive. The day of my delivery I was assured someone would call/ come and no one did. The next day I was told deliveries don't happen on Sunday and the manager would be in tomorrow. The next day same story the manager would be in tomorrow and the best part the woman I spoke with told me "I only work here. I come for commission that's it mami! I don't know what you want me to do.." Finally being a week later I spoke to the manager who wasn't remorseful at all. She snickered and told me we don't give refunds. For all my trouble I should have been giving a refund. This is completely unacceptable behavior from a "business." First and last time I'll trust this company! And I was told by the workers that things like this happen all the time what can you do. I know what I can do never order from this place again.