Free People

I saw a beautiful beanie online that was also involved in the 50% flash sale. And before I knew it, it sold out. I called customer service to see if they had any left or if they could see if a store near me still had it in stock. The lady on the other end of the line was nasty to me and said if she doesn't have it in stock, the stores won't either. That didn't really make sense in my head so I decided to explore more. This hat is that pretty!! I called free people 5th Ave today to see if they had the beanie in the particular color I wanted. While I was put on a brief hold- the ladies found the beanie and held it for me til I could pick it up in store! When I got to Free people, my beanie was behind the desk. I asked the manager if the 50% flash sale was still happening for said beanie. She replied that unfortunately the sale ended yesterday. I then told her about my phone call with customer service and how the lady wouldn't try to help me. The manager behind the counter honored the 50% off flash sale right then and there! No questions asked. Very sweet and I couldn't be more happy with the service I received today

great store

I loved this store!! Great sale racks!! The clothing/shoes are sooo funky!! I can't wait to go back!!

Finding something that you like at Free People is a toss up. Their look is hippie and free spirited but every once in awhile you could find something cool and edgy. Their accessorices are always a win and the sale racks always offer something decent at a discounted price. Shop is nicely decorated and it is always a pleasant shopping experience even if you only browse the store for 10 minutes.

Good place to seek out the relaxed hippie look. Their accessories (which use a lot of natural material such as rocks, crystals, feathers, etc.) are quite unique and amazing to look at. However, I do think their clothing is overpriced for being a mass produced brand - especially since many of their garments consist of flimsy tops and bottoms, rather than structured/crafted outerwear.