So I had Sam came in for an estimate, everything sounded good, and I was ready to hire him to do the job. I called him a week later, someone else answered the phone and said he will give me a call back. On the same day, Sam called me back and I said I'd like him to do the job and asked him what he needs from me in order to proceed. He said over the phone that he will email me the details about where I need to send the deposit check, and the amount, etc. so I gave him my email address over the phone.
I waited a week, and didn't receive anything, I called his number, it's always an old lady that picks up the phone, no professional greeting, just a hello in an annoyed tone. I made sure that it's the correct number that I dialed and asked for Sam, she asked me what is it regarding, so I briefly explained my situation, saying Sam was going to email me more information about what I need to do next, and she said Sam will give me a call back.
And then another week past, still no call, no email, I was so confused if he is still interested in the job or not so I thought maybe check with him again before searching for a different electrician. Again the same lady answered the phone in a very annoyed voice, and I said I'm still waiting to hear from Sam and I don't know if he's still willing to take this job, and she just yelled he will call you and hang up on me while I was still talking. Very rude.
I also tried to send him an email to the email address he has on his business card, but it came back and say that the email doesn't exist.
My experience with this company left me very confused, and I still don't know what went wrong. Are they too busy to take this job? They quoted me too low? I think a simple call telling me what's going on would help, not just Sam will call you and then leave you hanging for weeks.
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