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I recently bought a fixer upper home in the Pocono's and needed a fridge and microwave. After spending countless hours at the big box stores with lack of knowledge as well as customer focused support, someone mentioned a scratch and dent store. I took the 2.5hr trip to 4 Brothers appliance in Perth Amboy and upon arrival of the bright clean showroom I was soon greeted by the salesman with a smile. We addressed all my concerns and he explained more features and design ideas than I had before coming in. During the couple hours I was in the showroom, a matching washer and dryer caught my attention and decided I might as well get them too. A few weeks after the fridge was in my house, it froze up. I called the store, spoke with the manager who assured me he would stand behind the one year warranty. We troubleshooted the issue over the phone and he recommended we swap it out. Called me the next day to give me A TWO HOUR WINDOW and showed up inside that window. The two gentlemen exited the delivery truck with a smile assuring me how sorry they are and will handle everything such as removal and replace in no time. In the line Im in, price is a myth and service is everything! All I have is my past experiences to compare to, with 8-10hrs windows and find out they reschedule for the next day and the (im a commissioned sales worker with how much money I can make on this sale) kind of attitude is all too common this experience has been world class! Nobody can promise something wont break or stop working, its how the store handles the problem at that point. Customer service is lacking these days due to the fact we are in the persona price is everything. Im here to tell you I would have paid double knowing I would receive the same level of service I do at the BMW dealership. Kudos!!!!
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The guys are great! Good pricing, decent product...
I broke my glass stove top. And needed a quick replacement, I went to depot and lowes, they couldn't sell floor models and had a poor selection of electric stove over all.
I looked on Craigslist for a replacement as well, and found these guys. I went to the store and looked around, they had quite a few different models and with various scrapes or dings...
I found a stainless steel stove with a dent that wouldn't be seen, made my deal, had it loaded in my Tahoe, and swapped out the broken one in less than 2 hours...
That was in April...
Then my dryer died, so I went back and found one at an amazing price...
Both units are working great!
If you don't mind scratch and dent, or can work with a blemish on your set up, these are the guys to see
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J Ort
Reviewed February 13, 2015 16:48
- Excellent #16518
2 weeks ago as I was on my way to buying a refrigerator, I came across this store in my local listings. As someone that loves to shop in my community, I decided to give it a try. 2 weeks later, and I have a g.e. stainless steel fridge for a fraction of what it would have cost maybe even at Wal Mart. Comes with manufacturers warranty and if you hang around for long enough, a cup of coffee from their Keurig machine. Thank you guys!
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A year and a half ago we purchased a fridge from this company ( GE Profile) They said that this was a store model. The fridge started to freeze all the food in the fridge and then a week ago i opened my freezer and everything was melted ! THe freezer stopped working ! I called a GE technician to come in and have a look at it and he said that the compressor broke and started leaking freon all over the place and basically the fridge is garbage. He also told us that the compressor was replaced for an used broken part and that is why it broke down. When I called the store they said they can not do anything about it and that the technician that came in is lying about the broken part. That it has to be manufacturer part. When I told them that I can bring the fridge to them so they can see themselves they said that it is not necessary because they will not do anything about it anyways
PLEASE DO NOT BE STUPID AS I WAS AND DO NOT BUY ANYTHING FROM THEM UNLESS YOU WANT TO BUY BROKEN DOWN APPLIANCES WITH OLD PARTS THAT WILL BREAK IN A YEAR OR SO AND YOU WILL HAVE TO BUY A NEW ONE ANYWAYS.
SAVE YOURSELF THE TROUBLE AND HEADACHE AND BUY A NEW FRIDGE FROM DECENT COMPANY WITH THE EXTENDED WARRANTY NOT OVERPRICED GARBAGE THAT THEY ARE SELLING.
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I purchased a LG refrigerator from four brothers appliances about a week ago and it was a smooth sale. The prices there are by far the best that I found anywhere around the area and they have a nice store (not dirty like most places I visited). I highly recommend four brothers appliances to anyone looking for good deals on good appliances. I will definitely be back for a range and dishwasher within the next month or so.
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