I had a good experience with them. I called and they came the next day to measure a pane of glass that needed to be replaced in a French door, and took measurements for glass tops for a desk and round side-table. They were polite quick, and called later that day with the price, which was very reasonable. Next day they showed up early, replaced the pane and made sure the table tops worked and left. They actually were less expensive than another glass shop that required that I make the table top measurements, and Forma included little rubber glass feet for the tops, which the other company did not. You may need to follow up with a call, but I found them to be very responsive.
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