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Reviews to Focus Camera
Does not answer phones unless you tryssles phone, once they realize you have an issue they hang up and turn on the answering machine. Very rude, pushy, and poor service practices.
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Horrible Customer Service...My Shipment was Missing an Item and they Pawned Me Off to Brother saying it came Direct from their Factory...when I Contacted Brother about it it Turns Out Focus Sent Me the Wrong Order hence the Missing Component... Will Not Purchase Anything from Here Again
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Fantastic customer service.
Pre-ordered Sony a6300 from another vendor and it ended up going on backorder.
Saw it on FocusCamera website IN STOCK so purchased the Bundle (Thursday), which is the same price as other vendors with the Camera only.
Contacted them via chat, and Ken replied assuring me it was indeed in stock. He told me it would ship Friday and arrive Monday. I was ok with that. Turns out he shipped it Thursday and it arrived Friday! Even better. And the Bundle came with a whole bunch of stuff. Sdxc card, tripod, bag, cleaning accessories, grip. I am 100% satisfied and will buy from again! Excellent !
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