Firestone Complete Auto Care

Doug was the man.. Got me in Got me out on a very busy day!! The day before Labor day weekend.
He handles himself in a manner that the ownership should be proud.
Thanks Doug and enjoy the candy;-)

I bought 4 brand new tires which were an arm and a leg and i asked them to give me just 2 of my tires back and they not only didn't give me the 2 still good ones back they give me one of the shot ones lie and say they were all bad and that was the best one which was absolute bullshit. Don't recommend this place at all they lie about how long you have to wait as well.

Sent my sister in to get the 2 front tires replaced, an oil change and state inspection done on her Honda fit. They refused to install the tires because they were a diffrent size then factory. Saying that the tires were to big for her car. The factory size is 185/55r16 and we ordered 205/50r16 which is the same overall diameter just Half an inch wider. Starting it was unsafe. Then said if we replaced bought 2 more to match the tires we order then they would mount them. We told them we would take the tires some where else. They then did the inspection with out out permission and failed the car because the 2 front tires needed to be replaced. But yet they refused to out tires on unless we bought 2 more from them. the manager is an absolute joke. She doesnt seem to have any knowledge of tires sizes and she kept insisting that the tires were to big and wouldn't fit. I told her to check the specs and she would see that the 205/50r16 fits on 16x6-16-7.5 wheels. i have been in the after market automotive business for over 17 years. And this manager in no way shape or form should be im the automtive business. Stay away from this shop.

Gave the car for engine check up a day before in the evening and they said they would provide by 7 pm and if i leave it they will tell me early next day. I call them at 9 am and 11 am next day and they said they are working on it. And Tom is really rude and saying they are working on it but if you want come and take it back. If it was not the engine light I would have taken back the car and would have gone to different shop. I will recommend not to go there and waste your precious time and money unless you are going to stay there and get the car back.

Bought the hirehawk gt tires last year. Drove them for 15k miles. Start to hear tire noise. Firestone refused to honor the warranty. Waste my time and money. Tell me I did not take care of my tires and they forgot it was them to do my oil changes. What a scam.