Firestone Complete Auto Care

Overall pretty shady place. I was reluctant at first to even bring my car here considering the reviews were poor but I already knew I was in desperate need of brakes and rotors and this was the most convenient place at the time. I had my car serviced for front rotors and brakes. The price they gave me was a bit pricy but I went along with it because I just wanted to resolve the issue quickly. Next day I come out of my building and notice my tire is flat. I examined the tire and noticed there was nothing puncturing the tire externally so I filled it up with an air pump and took it to my trusted mechanic. When my mechanic found out how much I paid for rotors and brakes he threw a fit and couldn't believe how much I was ripped off. He tested my tire and determined nothing was wrong with it but that perhaps someone was messing with me and let some of the air out. I went back to my building and asked to watch the surveillance video and my car went all night untouched. I even went to get a second opinion by another trusted mechanic and he even took the tire off the rim to see if anything was trapped between the rim and tire and NOTHING! Two different mechanics determined that there was nothing wrong with my tire internally or externally leading me to believe that my tire was messed with while I was getting my car serviced. I wouldn't recommend getting your car serviced here unless it is your absolute last and final option.

Lost my hubcap here. But generally a good Firestone location.

So I was losing air in my tires everyday for about a week.... Mind you I have tpms sensors on all 4 of my tires to monitor how much air I have in em... So for a week I had to put air in two of em everyday and I know my car in and out... Upon my arrival I know I had 6 sensors in each tire n two of the tires was losing air daily so I purchased two new tires ... After about an hour in a half the sales rep tells me I need new tpms sensors! I told him that was impossible because I was putting air in my tires everyday and everything was fine with the sensors... These people actually ripped off my sensors!!!!! I call Corporate and they expected me to go back to them so they can take a look which is stupid !! So they can put my car in worse shape !!! That's crazy I made the appointment and never showed up! im never going back there ... If your gonna scheme on your customers you gotta at least read your customers first!! If i wasn't putting air in my tires everyday maybe I would have fell for their dishonesty! They messed with a wrong person and could have had a loyal customer but instead they ripped my sensors out n told me I needed new ones .. Absolutely terrible n now I have a tpms light on which I'll get fixed n put on elsewhere thanks Firestone of MONTCLAIR!

Always had my car running like its brand new .

Do not take your car here. I got an oil change here and they stripped the threads on the oil pan drain. I had to get it replaced for $300 and they refused to admit that it was their fault. I change my oil myself now because of these dicks.