Firestone Complete Auto Care

Been going to Ron at Firestone for routine maintenance on my cars for 25 years. Honest. Dependable.

Absolute liars. Sat here for two hours telling them what my issue was and they refused to agree/believe that I knew what I was talking about. They insisted that I needed three engine mounts that would total around 1200 dollars when it was ACTUALLY an issue with the rear axle. I got the job done with my mechanic back home who showed me the vehicle on the lift. He pointed out to me my engine mounts and demonstrated that they were firmly in place without issue. The repair job at home cost me 400 compared to firestones proposed 1200.

Funny.....the only other customer in the waiting room also mysteriously had trouble with "engine mounts". Special of the weekend, I suppose?

Look out for these guys. They're not even a little bit honest.

No matter how many times I have been here, I always get or see them ripping people off. Last time they changed a customer for a simple OBD2 scan on a check engine light.

Tip
Go next door for a free scan on check engine lights.

Went in with flat tire to have it fixed. They kept it overnight and made no attempts to fix it. The only intended to sell one to me. I would not recommend this place for any service. Ther only intention is to sell you more than you need. I took the tire down to Stafford Tire Center at 400 Route 35 in Middletown. They fixed the flat, mounted it, and placed the spare tire where it belonged in under 1/2 hour, and did so for $16.05! I've never been to a better, honest car mechanic in my life!