First and last time!
I have been a returning customer at Firestone, Princeton area for their nice and reasonably priced service. Recently I moved here and visited this firestone for a "Service Engine Soon" light was on. I knew the reason and told them already where the problem is as someone already diagnosed for me and explained me the code: P0447. However, firestone said, they still want to diagnose the car. I said okay and left my car there.
When I got a call, Frank told me they will have to replace the vapor valve which is $200 bucks plus service and labor cost extra totaling $394. It was wayyyyy high then my expectation. When I told him that if I get the valve for you, can you fix it...because the valve actually costs $60 - $70 bucks. He denied giving me a wired example "if you go to a restaurant and give them a piece of meat and ask to cook...will they?"
I had no choice so had to give a go ahead. Here is the itemized bill....
Engine Diagnostic Service : $89.99 (why the hell they diagnosed when I already pointed where the issue is?)
Vapor Canister Valve : $219.99 (Can you believe this???)
Replace valve labor : $50.40
with some tax and supplies, it was $394.62!!!
I'll tell my friends not to go there for sure.
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