Fireside Furniture

I am sorry to say that I am very unhappy with Fireside Furniture. We purchased a table from their tent sale and I do understand you buy as is, however they special ordered it from the manufacture so it should still have some type of warranty. The table will not close or open easily and is stuck open in my dining room.

I spoke to Mike the manager this morning and he suggested we take the table apart in order to get it to close! As we are handy people and have tried to do this in the past, we still cannot get the table closed and feel that it warrants a service call from Fireside Furniture to see what is going on. Mike gave me attitude like you bought it you fix it, he also suggested we pay someone to fix the table.

In the end, he said he would have someone call us next week in order to see what can be done (we will see if I get that call). We were planning on purchasing a new living room set, but now question if we should. Penny's has much better service.

This is our ONLY store for furniture!

Great selection, helpful and patient, competitive prices and low pressure.

I have bought two couches from Fireside and I have mixed feelings. I had a bad experience with their financing(wells fargo), and Fireside acted helpless. I had one couch that has not held up well at all. On the other hand I had another couch from the same manufacturer that has held up very well from the same brand. The sales staff is nice and the store is arranged nicely.