I was referred to this agent for a commercial insurance quote, I went to his office and explained exactly what coverage I needed and he gave me a quote for the specific coverage for my business. He gave me the amount I needed to put down and the monthly payments I was going to have on the specific insurance coverage , but when I received my policy from the insurance underwriter it was not at all what I had paid for. At this point in time I went to Fiorentino's office to explain the error, he stated that it was a mistake and that he would take care of the issue. So he then gave me a certificate of insurance stating the insurance coverage that I had paid for and told me to show that to the companies I service until he fixed the issue with the insurance company directly, a week later I went to Fiorentinos office to find out the reason way the insurance still wasn't updated, then he stated that it was out of his hands and he wasn't going to fix the problem and to leave his office if I wasn't satisfied with his service. So I called the insurance company and found out that they don't cover what I paid for and Fiorentino should have known that, so I ended up buying a bogus $14,432.00 policy that I can't use. BE AWARE DO NOT PURCHASE ANYTHING FROM THIS AGENT AND IF YOU DO, HAVE A PROFESSIONAL REVIEW THE POLICY AND MAKE SURE HE GIVES YOU COPIES OF EXACTLY WHAT YOU AGRRED ON FOR COVERAGE AND HE WILL ASK FOR CASH PAY IN C.C, CHECK AND MAKE SURE YOU GET A RECEIPT
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