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Reviews to FedEx Ship Center
If Amazon would allow me to choose the shipping method, I would absolutely avoid FedEx at all costs! They do not leave door tags. They do not deliver by the estimated delivery date. When you call customer service, the person is the most pedantic SOB imaginable. When you go to pick up your package from their warehouse, because they are incapable of delivering it, you end up waiting 30-40 min for them to find the package.
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I've been working with fedex on a daily basis for over ten years. Receiving and shipping medical equipment to and from all over the place. Yes there are times where everything gets screwed up and things show up late. Majority of the time I have to say it is not their fault, more due to weather, but of course we blame them. Today is one of those times were everything went right and they really pulled through for me on a very important item being delivered for a surgery. Only reason I didn't give five stars is because there are still a few mistakes in the past that burn. Thanks again!
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If I could give them negative stars I would. Not only did they lose a package of mine, but when the shipper resent it using express fedex, they seemed to think the package should stay at the location instead of being shipped out. If I could pay money to never use FedEx again, I would.
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3 out of 4 boxes from the same batch delivered, 4th - "customer not on location"? Complete BS.
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A Google User
Reviewed October 12, 2010 02:07
- Excellent #14776
My "first" delivery was Thursday, 10/7. The "we're sorry we missed you" gave me the option of signing my name and authorizing delivery. I signed, with the added note to "please deliver outside apartment door." I arrived home on Monday after a long weekend to find a Final Notice telling me I had to pick up the package within 2 days on 49th & 11th.
Why wasn't it delivered as I authorized? I don't have time to trek over to 11th Avenue!!!
If you set up a system...follow that system!!! I won't use FedEx again!!!
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