Fast Broadway Shoe Repair

I have been going to this shoe repair shop for nearly 20 years, Luis always does a great job & stands by his work. My husband always says his shoes look brand new when Luis is done with them. I have never had to return to have work re-done because he has done poor work. He is kind to my small children when they accompany me. I can't say enough good thing mgs about this shoe repair shop.

I had heel taps installed here recently, a seemingly simple task, especially by a supposed professional. When my shoes were brought to me, I noticed a couple of nails were not flush with the surface of the taps. They were sticking out a little, which could cause slipping on smooth floor tiles. So I asked to have them hammered further in. Later, when I got to the subway station, I noticed that one of the nails was poking through the side of the heel! I fixed it when I got home, but was left with a hole in the heel. Equally disturbing was that the young male worker had a rotten attitude bordering on hostile. Think twice before taking your shoes to this dump. You've been warned.

Dropped a pair of shoes off on a Friday morning for heel and sole replacement. Price was quoted at $68 and I was told to come back the following Monday afternoon. I come back the following Tuesday morning and the shoes can't be found. Then was told to come back in the afternoon. About an hour later, I get a phone call saying that my shoes are too "destroyed" and that the price will instead by $95. Bait and switch. This was of course after the shoes had been examined the day of drop-off and the price had been determined to be $68. Stay away.

Is the best they work for many years

DO NOT Give this place your business!!!!
I dropped off my sandals for repair. The owner said that he could fix them with strong glue and that they would be ready the next day. Not only were they not ready the next day, they were not ready the following 3 days that I attempted to pick them up either. When I finally got the sandals back I put them on the next morning and the glue he used immediately gave out on both the shoe straps and sole. I took the sandals back and they just poured more glue on gave them back to me. The glue gave out before I got out the door.
I asked for a refund of my $20 and the owner REFUSED. My sandals are not repaired and I am out of $20.

P.S. Don't believe the other 3 reviews. You can see that they are false and they are all dated close together.