Rate and write a Review for Family Health Dental OF NY PLLC
Reviews to Family Health Dental OF NY PLLC
I agree with all the other bad reviews. Called to see if they took our insurance. The woman who answers the phone took all my information and said she would call me back the next day. Three days later I called her and she had no recollection of our conversation and was so rude. Moving on to a different dentist :(
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Horrible Dentist, they tell you that you need procedures that you don't need so that they can bill your insurance. I am 29, they made me see the periodontist who said that the only thing that would save my teeth was a laser treatment that wasn't covered by insurance and that cost $4800.00. He said if I didn't get it I would loose all my teeth in two years. When I went for a second opinion they told me that there was nothing wrong with my gums they just needed a cleaning. They also billed my insurance for 3 root canals which they didn't even tell me I needed. Then when I refused the procedure and went to another dentist they told me I didn't need a root canal at all. Aside from the fact that these people are arrogant, incompetent, morons they are just bad dentist and quacks and I am contemplating a law suit against them. Keep yourself and family away.
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This practice needs a do over when it comes to the front desk staff. Not friendly at all. Front desk receptionist has no manners. She didn't even acknowledge me when I walked in. Totally unprofessional. Receptionist desperately needs to attend classes on office etiquette. Waiting room music was too loud and dirty.
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It's so disappointing what's been going on with this practice in the last 6 months. We have always had a good experience. The dentistry is not the problem at this office --- it is the manager and front desk staff that needs major repair. IF you can get passed all of the nonsense from the front of the office and get to the back where the dentists and hygienists you will be taken care of. Otherwise good luck!
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AVOID THIS PLACE AT ALL COSTS! On all three appointments I had for this office, I was subjected to waits of up to 1.5-2 hours after my appointment time. They over book like no other Dentists office I have EVER been too. The receptionists play music at annoyingly high volumes. Almost to the point to where you cant hear the person sitting next to you.
If you can, please do yourself a favor and find another Dentist/Orthodontist.
I would rather have my tooth pain and drive to Delaware for a proper visit then ever come back to this place.
Too bad there is no option for a 0 star.
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