Fabric Palace

I recently visited this store and I love it. The workers are so helpful and knowledgeable. They took there time and made sure everything I got I loved before cutting it. They carry a whole lot of designer fabrics. Which made it very easy for me to get the exact match.

Horrible!!! The owner is so horrible and two of her staff are just as horrible as her. I stood there for 10 minutes while the two staff had a conversation before acknowledge me on Friday . The dark skin employee was so rude not even a smile on the face. I went in there trying to make my daughter wedding gown and ended up leaving without nothing. Please don't get me wrong the fabrics are beautiful but the two staff was so distasteful I couldn't give them my sale. Sorry.

Terrible RIP OFF
Dont walk in! Girls are trained to squeeze any customer that walks in and they wont allow you to walk out. They harassed my wife so much and told her she must put a $300 deposit down. Now they wont refund it and we didnt even select or reserve any material from them

Dont go in!!!!

(NOTE: "Poor to fair" is the lowest rating available. I would have given a lower rating if it were possible.)

This place is AWFUL. Stay away!

I went to their dark, messy and crowded store to look for a fabric. After finding the fabric that I wanted, they told me they did not have enough yards of it in stock. They said they would order it if I prepaid for it. I prepaid over $450 for the fabric that I needed, and they provided me with only a business card with the salesperson’s name on it. They would not give me a receipt showing what it was that I paid them for. They said “Don’t worry, just come back and bring this with you and we'll give you the fabric you paid for.”

Well, it took them 3 weeks longer than they originally promised to get the fabric in. Once they got it in I asked them to send it to me by delivery service because I was in a rush due to their being late. What I received was 2 pieces of fabric totaling the yardage that I paid for, instead of 1 piece of fabric. I needed ONE complete piece of fabric and someone at their store clearly made a mistake. I went to the store with the 2 pieces of fabric and told them that they made a mistake and I needed 1 piece of fabric and not 2. First they told me that I must have cut the fabric myself. I told them I did not. Then they gave me a runaround telling me the owner wasn’t there and they can’t do anything without the owner and I would have to come back another day.

So I went back to the store another day, calling to make sure the owner was there before going. The owner told me that I must have cut the fabric myself and it's not possible that her workers made a mistake. I told her that I would never have cut the fabric as I needed it in ONE piece and if I was interested in 2 pieces I could have taken home the small piece they had in the store when I first went there. I needed one large piece and that is why they ordered more of the fabric. But they delivered 2 pieces of fabric to me which is not what I paid for, and I have no use for it. The owner kept accusing me of cutting it, would not replace the 2 pieces with a new whole piece of the fabric as I ordered it, nor would she issue me a refund or store credit. I lost $450 on this.

On top of everything else the owner and her staff were obnoxious and spoke condescendingly to customers.

These are the kinds of people about whom they say “If you shake their hand, make sure to count all your fingers afterwards.”

This was one of the most horrible experiences I ever had as a customer. Stay away from this “Palace” of crookedness and deception.

Thank you !! Your sales staff is extremely professional , thank you for being so helpful... You helped us create very elaborate designer gowns!! The gowns were a hit... P.s. Thank you for bringing in designer fabrics and trims I know we can always count on you