Eye Contact Vision Center

Excellent service and also great pricing. I had an issue with my prescription, which their optometrist fixed, and also wanted new glasses and new lenses with my old frames. I was able to get all of this done relatively easily.
Unlike certain other stores, chains really, that I have been to in the city, the overall experience here was very positive and I will return in the future.

Do not come here this place really sucks. They charge people for the good stuff & given them the cheap sh!t. The girls in the front desk have an attitude & doesn't know how to take care of a customer, & doesn't know how take an order. Then there selection of glasses really stinks. They also charge people ahead for a follow up & don't schedule u in, so if u don't call them to book an appointment they steal your money. If u ask for a refund , they say no refund, only store credit. Go somewhere else.

The girls at the front have no knowledge of Hippa Laws. No Receptionists should tell other clients who have appts at their office and for what and the time. Their attitudes are beyond professionalism. The owner should train his employees in Patient Doctor confidentiality and how to be more professional.

I had a great experience at Eye Contact Vision Center in Jersey City. From the owner of the business to everyone who works at Eye Contact Vision Center it was a very professional and helpful experience. I first called to make an appointment and they were very professional when making an appointment. When I walked in to Eye Contact Vision Center the place was very nice and very well decorated. During my appointment they took me right away and I met with the Optometrist. The Optometrist was very thorough with her examination and she explained her findings to me. I then met with the sales person and she was extremely helpful. The sales person explained the different frames, the prices of the frames and the process of making my glasses and when I could expect to receive my glasses. The sales person helped me pick out a really nice frame. After I put a deposit down about 5 days later I received a call that my glasses were ready. When they called to tell me that my glasses were ready I happened to be on vacation and they said take my time and when I get back to stop in and pick them up. The best part was the Owner, who is one of the nicest people you can meet, oversaw the whole process. I even asked the Owner if I wanted a separate pair of sun glasses made with a certain blue lens that has helped my eyes in the sun she said to bring the color blue in and she would speak to her lab to see if she can have that made for me. My overall experience was excellent and I highly recommend Eye Contact Vision Center in Jersey City.

Very unsatisfied. There are only eye technicians. No doctors at all. The stuff are rude and lack of professionalism. My first time experience was to get information and I was not served at all. Only one young person in the front with different duties at the same time- This might be the first cause of a very poor customer service. My husband decided to have my daughter's eye exam there and it has been about two weeks that we are still waiting for her contact lenses. They did not have the sample lenses the same day of the exam. They ordered both, sample and actual lenses and it results that they just got the actual lenses before the sample lenses for her to try. It all starts by $39.99 and the bill ends high without the service of a doctor and at least a good service.