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Eyebrows beware! They get thinner and thinner with each visit.
Never again.
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I love this place, Paula is my all time favorite. The experience is amazing, painless and fast.
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CLIENTS BEWARE...
I have been going here for 3+ years, and THOUGHT I was receiving great service by the staff. I came to find out recently that I was lied to about packages that I had purchased only so they could charge me for more packages. They kept telling me I "ran"out of passes, when instead, I had purchased 12 passes 1 month prior. They did this in order to make commission off of the sale. When I confronted the staff about it, I NEVER received a phone call back, or an email back. After 7 weeks, I was told that the error "just happened" yet nothing was done to rectify the situation.
I will no longer go here for my services, for the fact that they lied to me, charged me thousands of dollars in unnecessary packages, and do not it matters to the client.
Clearly, they are not concerned about good customer service, but rather just ripping you off and making money and commission off of you.
I am completely disgusted with this place.
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I was seen by Ryan for my first visit for the free eyebrows wax offer. I adored her! She did such a great job and I couldn't believe that my eyebrows were barely red at all after I finished! I was so happy that I booked another visit for a Brazilian wax. I had been to other salons but this was such a better experience. After going back for my second follow up with Ryan, I booked a package because I was so happy with the experience and attentiveness that she gave. Since I originally bought my package I have been back about 4 times and she has yet to disappoint me. I would highly recommend her to anyone in the area!
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