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Reviews to Enterprise Rent-A-Car
I can't say enough good things about Enterprise and there workers. Cars are always clean and full of gas. They always have a great selection to pick from and the staff is great. There pick up and drop off service is such a welcoming addition as well
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Bobby at the Tuckahoe location was very friendly and attentive to all my needs. Gave me a great deal for my 7 day rental. Also, the entire staff was on point as well.
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The driver was apologetic for picking me up 40 minutes later than I was told. I received 15% compensation and an upgrade. The car was very clean on the inside but very dirty on the outside. I had to take the car to the car wash myself but they gave a sticker for a free car wash. The young lady I spoke to was pleasant but I left there feeling she was not very honest. She told me it was 1/2 tank of gas when it was between the 1/2 and a 1/4. She didn't show me; I went and look for myself, but I didn't make a big deal about it. She told me that I had to choose between the $15 insurance and the $30 insurance with no explanation of what those prices cover. While I was signing I was asking her questions. She was just interested in me signing up the paperwork. I rented cars before so I knew she meant $15/per day added not just $15. I also knew that I could use my own car insurance for coverage which she didn't mention. The car also had a warning light that it need an oil change. I love Enterprise but I will not go to Tuckahoe Road again.
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The car was sporty and clean with not problems. The Rep was very polite and no hassle to get any extra insurance. It was my first time renting a car in New York and I will definitely rent again from them.
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very dishonest people ,cheater's, unprofessional,.
I went to pick up a rent a car from allstate insurance at location on central ave , and they didn't have the car I like ,and called the location on Tuckahoe rd, on Yonkers and also drove me at location very nice of them, as soonest they saw the amount was available from allstate ,they changed the price 3 times to bring up to $100.00 ,I didn't like the idea even I was not paying from my pocket but is not honesty and I cant allowed someone to take money just like that.
also it was dark and car was not clean and you couldn't see if any damage was there ,so they told me the car doesn't have any damage so also I was afraid to sign for something I really don't see,
however I didn't like and want to leave ,and go t o central ave ,and they told me they are not a taxi etc ,so was very cold waiting outside to call a taxi to go home .
I would give a suggestions to all renters to be careful from scams like this.
three days later I went central ave location a they give me a car and help me very honestly.
be careful from Tuckahoe location .
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