Rate and write a Review for Enterprise Rent-A-Car
Reviews to Enterprise Rent-A-Car
M M
Reviewed March 2, 2016 16:34
- Excellent #70273
I've been a customer since about 1987 or when they first started in NY, over the years have purchased 4 cars from Enterprise Car Sales, NewRochelle, (Raul) Corona were outstanding. Rented many times, Local Branches- Rockaway especially are always courteous, professional, most especially an 2 employees Sarah & a young man that lives in StAlbans (did not get his name) who dropped me off was a dedicated employee & spoke highly of the Co & the opportunities. Always an outstanding experience. ***Although I will NEVER call the 1-800 Reservation line again, the woman(reservations) was rude, arrogant, discourteous, requested more info than necessary repeating my name & implying/ questioning if I was able to pay am of mixed ethnicity-4th generation American Born, quite literate/good diction. I took offense to this/cxld the reservation & called local the local branch. 5 stars for all the others who've made Enterprise a Brand.
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They are great, there is really nothing wrong i can say about these men and women who work at enterprise on Rockaway. Very professional as well as respectful....
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GREAT FAST SERVICE, VERY NICE PEOPLE
HAD MY CAR READY FOR ME IN SECONDS
I WILL BE BACK
LIKE I HAVE BEEN DOING
I LOVE ENTERPRISE
STILL NO DISCOUNT :/
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I had an easy and pleasant interaction with this branch. They picked me up from my job, I got an amazing car and when I was ready to return the rental they dropped me off to my mechanic to pick up my car. The driver both times was pleasant. Every time I called the office, the customer service was great. I had my rental for thirteen days and have no complaints about anything.
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For this location my experience was very positive. The sales people were very polite & all seemed to know & do their jobs with the utmost efficiency.
The problem I had was I seem to be out of any "pick-up" zone. Even though this was the closes location & this location did pick me up. I was left not knowing which location I am to rely on for pick-up.
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