El Nuevo Cibao

Well I just ordered a Mofungo and it was dry as hell! !!!! It wasn't cooked properly

They say the Dominican Republic is the land that spice forgot, but this restaurant was completely abandoned by flavor. I don't get it the food was bland bland bland. The last thing you should ever have to ask for in a Dominican restaurant is salt. The mash potatoes are out the box for $4 you think they would use milk or cream but no, this is straight flakes and water no flavor added. The chef at this place has an excellent career preparing hospital food ahead of him.

I ordered mashed potatoes and was charged $15 for an order of mashed potatoes and when I received my order, it was potato from the BOX for $2 cheap key food box of instant mashed potato. It was disgusting, dry, no flavor and pasty. I called the place and complaint, and all the lady who took my order said was, "well you never asked me if it was mashed potato"....so rude, will never order from this place again.

I will admit that the half chicken I have ordered in the past has been rather delicious. However, the last two times I have had delivery issues, and after my last experience, I will NEVER order from here again... After over an hour waiting for my food, I decided to call the restaurant to inquire. I was told that the delivery guy was in an accident. Of course with situations as such, one must be flexible. But the restaurant should have called to notify the affected customers. So, they promised me the food would arrive in 15mins (*note I gave them my address once again). When 35 mins passed (and my stomach was begging for food) I called back and was told the food would be there in 2 mins. Not very confident with this guesstimate, I ask for them to call the delivery guy. I've now been on hold on and off for 10 mins, and finally I'm told the food was in fact delivered, and to me! Why would I be calling if in fact that was the case?! When I ask to talk to a manager or owner, I'm told he/she won't be back until a week later. But then one seems to want to help with a resolution, just a lot of long awkward pauses while they speak to each other with me on the line. Finally, I ask for them to try once more and a random man gets on the phone and is INSANELY RUDE. He tells me that they are hanging up the phone and I will not be sent another order. I'm sorry but this kind of customer service should be the downfall of a restaurant, I don't are how good your chicken is.

Best BLT, I mean seriously: it's on a italian hoagie - toasted to perfection - perfect amount of bacon, creamy mayo, and lettuce/tom crunch. Plus it is under $4. My favorite breakfast.