I had a pretty good experience here. They did not have the rim I needed so they sold me a spare on a rim that was supposed to fit my car, which they said they would refund if I ordered the rim through them and returned the spare. Unfortunately, the spare did not fit, but they refunded my whole charge. Had I ordered through them, it would have been $200 cheaper than the dealer. Plus they have an office bunny (a real rabbit). How can you not like a place with an office bunny?
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