Edible Arrangements

Great service

Fruit always fresh good

Place order for delivery did not deliver the reason why was cause it's cold out. So they had to deliver next day guess what couldn't deliver cause of 1 in of snow. Unfucking believable. Needless to say holiday wasn't filled with love.

I would NEVER order from this place again! I placed an order at 5:30pm (FOR PICK UP!!!!) was the same day at 6pm. i was called at 5:51, 20 MINUTES LATER! that my order had to be cancelled because after 5pm they do not make baskets with chocolate but they close at 7pm? my order was $61.75 but i used a promo code that was given to me for becoming a EA member that gave me $10 off my purchase so i used it. 51.75 was taken from my debit card and i was told i was going to receieve a full refund BUT i wouldnt be able to use the promo again even though my order was cancelled by THEM. I checked the next morning to see if the money was refunded back into my account and was still NOT there. I called and asked to speak with an owner or management and neither were available to answer my call? its 2pm on a wednesday and no manager is to be found? whats funny is that i went to the Nutley EA and they made the same order for me in LESS THAN 45 MINUTES!

I work for the GATEWAY building on Raymond Blvd and also a francise gym of which happens to be located in several towns that Edible Arrangements are located as well! I will make sure to let ALL of my co workers know that this business is ran poorly and not to do business with them!

Corporate will be receiving a letter from me as well!

Earlier this week, I purchased chocolate covered strawberries. Surprisingly, the strawberries were not fresh. I was disappointed with my experience, very disappointed. As a result, I returned to the store to share feedback on my experience. At the time, I was thinking that I really like Edible Arrangements and I want to continue buying their fruit and plus the feedback could be useful.

I went back to the store and spoke to the same gentleman that sold me the chocolate covered strawberries. I kept the conversation civil --- no loud or sarcastic tone. Also, keep in mind that I was not expecting a free order of chocolate covered strawberries and I did not want a refund. My only expectations were to be heard and receive acknowledgment of the fact that I was sold "bad" strawberries. Instead, the gentleman that sold me the "bad" strawberries held me accountable for my disappointing experience with Edible Arrangements. He told me that I should have turned my car's air conditioner on while transporting the strawberries from the store to home because the heat made the strawberries bad. I felt like he was implying that it was my fault that the strawberries were not fresh. Then, the gentleman continued to tell me that I need to eat the strawberries the same day of purchase. Okay, the strawberries were consumed on the day of purchase; however, I did not feel comfortable being informed that I purchased fruit that have a one day expiration. If the strawberries were fresh, I should have been able to refrigerate a few for the next day.

Anyway, I left the store feeling like I was lectured on all the things that I did wrong that had nothing to do with the fact that I was sold "bad" strawberries. The gentleman that sold me the strawberries did not listen to me or consider there was a possibility that the strawberries were not fresh (I guess their quality control is top notch). Not for nothing, I am an educated person with common sense. And at the end of this experience, I realized that this particular Edible Arrangements location produces poor quality fruit and poor customer service. Also, the gentleman that sold me the "bad" strawberries was so full of it and had no regard for me as a customer. I told a few people about my experience and a friend suggested Shari's Berries. I look forward to ditching Edible Arrangements and trying Shari's Berries... wish me luck.