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Reviews to Edible Arrangements
My birthday fruit arrangement was sooo tasty and lovely that everybody at my party finished it in minutes! It was a hit! Thank you Edible Arrangements in Jersey City for making my party a success!
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Quality of the fruits was horrible
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Last night, my sister made me aware that she had an edible arrangement delivered to my job on Thursday 5/9/13 and wondered if I received it. I hadn't received it and as a result, I printed out her email confirmation showing payment & delivery. I called Edible Arrangements' Jersey City site in which the order was purchased & spoke with Miriam at approx. 11:15am making her aware of the situation and I inquired as to whom signed for the delivery. She told me she'd call me right back with an answer, but she didn't. Instead, I called her back at 12:55pm and she stated she found the delivery slip for the delivery supposedly made to me, but there was no signature which led to further questions from me that she was unable to answer. She told me she was waiting for the delivery guy to call her back so that she would be able to answer my questions. She called me back about 10 minutes later stating that the delivery guy attempted to deliver my order on Thursday but found out that I wasn't at work & he tried again on Friday & again, I wasn't at work. I asked her what times these deliveries took place and she was unable to provide me with an answer. I work in the legal department at my job 9am-5pm and was present everyday last week. She went on to ask me why I waited so long to inquire about my order as if I was the one who dropped the ball. I made her aware that I just found out about the order last night. This company, Edible Arrangements, made no attempt to contact myself or my sister, via phone or email to notify us of the failed delivery. Instead, they charged her for a service she didn't receive and even sent an email confirmation stating this ordered had been delivered on 5/9/13. Finally, I was able to get my sister's credit card refunded in the total amount of the order & delivery charge.
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Gabriel is the most helpful person that works there! They changed a disaster into a masterpeice!
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A Google User
Reviewed July 15, 2011 20:30
- Excellent #57208
Hit of the party!
Picked up a wonderful bouquet of fruit for a friends pool party last weekend. The Mango Kiwi Festival arrangement was truly a work of art. Perfectly ripe strawberries, juicy mango wedges, sweet pineapple daisies, luscious kiwi slices, fresh grapes and hand dipped banana slices.
Absolutely delicious and great finger food. A perfect complement for a hot summer day at the pool!
My friends couldn't stop commenting on how beautiful and delicious the fruit arrangement was.
Thank you for the fantastic experience!
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